[Hiring] Epic-Certified EHR Systems Analyst III @Adventist Health

Role Description

Adventist Health Roseville is seeking an Epic‑Certified EHR Systems Analyst III for a full‑time, day‑shift position. We are looking for a strong candidate who can work primarily remotely, with the ability to travel up to 25% as required by the role. Epic ClinDoc and Stork certification is required.

• Leads the implementation and support of hospital information systems.
• Leads the planning, design, implementation, and maintenance of existing systems.
• Liaises between technical support, customers, and project teams in the design, implementation, and training of healthcare information systems.
• Utilizes comprehensive knowledge of Epic EHR system capabilities and functional use.
• Develops, recommends, and oversees implementation of policies and procedures for areas of responsibility.

Qualifications

• Bachelor's Degree or equivalent combination of education/related experience: Required
• Five years' healthcare IT application/technical experience: Required
• Five years' of applicable Epic application experience: Required
• Epic Certification/Accreditation in area of responsibility: Required

Requirements

• Serves as a senior member of the team, dedicated to the design, build and testing of electronic documentation solutions that support clinical and revenue cycle workflow.
• Leads project meetings and works cooperatively with team members to assign duties with the overall program and related projects with minimal managerial oversight.
• Facilitates application workflow design and application integration sessions.
• Designs, configures, tests, debugs, documents, and maintains programs/applications.
• Collaborates, researches, and analyzes to develop, configure, and modify moderately complex information systems based on user system design specifications.
• Designs and develops test scripts and materials for end-to-end workflow testing.
• Performs unit, system and integration testing per standards, documents outcomes.
• Evaluates user requests for special enhancements to systems.
• Collaborates with technical teams to define hardware/network requirements and to research and problem-solve technical issues.
• Installs and tests software per release checklist guidelines.
• Manages the planning and installation of automated systems.
• Works with end-users to develop specifications for the purchase, development and installation of software systems.
• Monitors progress of the plan and proposes corrective action where indicated.
• Utilizes appropriate planned change management models, principles and techniques in system planning, development, implementation and evaluation.
• Designs, develops, and monitors measurements of process improvements, including those enabled by standardized workflows.
• Provides ongoing support for existing computer applications.
• Provides support for problem resolution; escalates the problem to senior level personnel if necessary.
• Implements solutions, communicates to end users and tracks resolution.
• Analyzes incidents, identifying trends and major issues.
• Conducts routine status meetings with end users and leadership.
• Provides leadership support to analysts and team and to end-users regarding system applications.
• Maintains service level agreements with various end-user departments and enterprise business units.
• Supports the preparation and delivery of training materials and formal/informal training.
• Identifies educational opportunities related to standard applications and operational use of them.
• Develops strategies to educate analysts and support staff with focus to achieve improved operational understanding and efficiency.
• Leads various user group meetings as assigned.
• Mentors support groups to assist with their understanding of applications and processes.
• Handles ongoing on call duties for one or more applications which generate Incidents outside of business hours.
• Provides on call support as needed of the most critical applications.
• Troubleshoots and resolves system issues escalated by the help desk.
• As needed, up to 25%, travel on site to provide support during go-live events and other work-related occasions.
• Performs other job-related duties as assigned.

Benefits

• Adventist Health is committed to the safety and wellbeing of our associates and patients.
• All associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable.
• Medical and religious exemptions may apply.