Role Description
The Enteral Technician is responsible for performing key administrative and technical functions related to enteral nutrition services, including:
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Verifying insurance eligibility
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Ensuring chart compliance
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Coordinating the accurate dispensing of enteral formula and supplies
This position plays a vital role in both the onboarding process and the ongoing care of patients, supporting seamless service delivery and contributing to positive patient outcomes. As a critical member of the enteral team, the technician ensures timely, compliant, and patient-focused support across all phases of care.
Schedule: Mon-Fri Remote
Responsibilities
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Conducts benefits investigations for all new patients and existing patients with insurance changes to determine coverage for enteral nutrition products and services
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Ensures all required documentation—including initial and ongoing forms—is accurately completed, clearly legible, and filed in the patient chart in accordance with Amerita’s Enteral Nutrition Requirements
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Coordinates and schedules the timely dispensing of enteral formulas and supplies; actively manages inventory and patient support throughout the course of care
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Obtains and documents patient supply inventories and compliance updates and communicates relevant information to appropriate clinical and operational teams
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Monitors and follows up on active insurance authorizations, physician orders, clinical documentation, and outstanding paperwork to ensure continuity of care
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Triages patient concerns and routes to clinical staff as needed, using established screening protocols
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Actively participates in departmental meetings, branch operations and quality improvement initiatives as assigned
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Complies with all applicable Accreditation, OSHA, FDA, state, local and federal regulations related to infusion pharmacy and home medical equipment
Qualifications
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High School Diploma/GED or equivalent required; some college or technical training (Pharmacy or Dietetic Technician) preferred
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1-3 years of related experience in a home care or hospital setting
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Valid driver’s license
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Effective mathematical and communication skills required
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At least 1 year of experience in enteral nutrition service in a hospital or home infusion setting
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General knowledge of enteral feeding terminology, enteral nutrition products and supplies
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Ability to work independently, accurately and efficiently in a fast-paced environment
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Excellent interpersonal skills, able to work with all levels of management and staff, vast knowledge of pharmacy terminology and process
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Ability to multitask in a demanding environment
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Excellent organizational skills and mindfulness
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To perform this role will require constant sitting and typing on a keyboard with fingers, and occasionally standing, walking, bending, reaching, kneeling, crouching and stooping. The physical requirements will be the ability to push/pull and lift/carry 10-30 lbs
Benefits
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Medical, Dental & Vision Benefits plus, HSA & FSA Savings Accounts
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Supplemental Coverage – Accident, Critical Illness and Hospital Indemnity Insurance
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401(k) Retirement Plan
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Company paid Life and AD&D Insurance, Short-Term and Long-Term Disability
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Employee Discounts
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Tuition Reimbursement
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Paid Time Off & Holidays
Salary Range
USD $20.00 - $25.00 / Hour