[Hiring] Engage Clinical Care Specialist @Elara Caring

Role Description

The Engage Clinical Care Specialist, LPN is part of the ElaraConnect suite of patient engagement programs that aims to improve patient outcomes on-service. The Engage Clinical Care Specialist, LPN supports the PCS Engage and PCS Branches, acting as a liaison for patients to ensure the patient’s needs are appropriately addressed.

• Responsible for following up on change in condition responses from PCS caregivers.
• Coordinating care with patient/caregiver/physician.
• Working with insurance providers to ensure adequate Plan of Care is in place.
• Educating patient/caregivers regarding change in condition.
• Referring to appropriate service lines as needed.
• Assigned a market territory to support and assist potential patients.
• Conduct remote assessments and coordinate care in collaboration with PCS caregivers and PCS branch staff.

Qualifications

• Graduate of an accredited school of professional nursing.
• Current Certified Licensed Vocational/Practical Nurse (LVN/LPN).
• Must hold an active Licensed Practical Nurse (LPN) license and/or compact (multistate) license for all states serviced by Elara Caring, or be able to obtain required licensure within 30 days of hire.
• Experience in Medicare/Medicaid home health care benefits, policies and procedures preferred.
• Reliable transportation for in-office meetings or other reasonable requests to be in office for daily tasks.
• Advanced nursing skills as defined by accepted nursing standards.
• Advanced time management, planning and organizational skills.
• Advanced customer service skills.

Requirements

• Ability to manage patient needs.
• Knowledge of medical terminology and clinical evaluations.
• Ability to set timeframes, match resources to tasks, and plan ahead.
• Ability to seek patient feedback, advocate for patient, and manage patient expectations.

Benefits

• Work autonomy and flexible schedules.
• 1:1 patient care.
• Supportive and collaborative environment.
• Competitive compensation package.
• Tuition reimbursement for full-time staff and continuing education opportunities for all employees.
• Comprehensive insurance plans for medical, dental, and vision benefits.
• 401(K) with employer match.
• Paid time off, paid holidays, family and pet bereavement.
• Pet insurance.