[Hiring] Encore Staff Pharmacist @Cigna Healthcare

Role Description

Please note this role is open to Cigna Group retirees only.

The Staff Pharmacist interprets physicians’ prescriptions, contacts doctors or other prescribers and/or patients to verify information on prescriptions and expedite processing of order. This position is responsible for dispensing medications within corporate and regulatory guidelines. The Staff Pharmacist will track order status and outstanding issues as well as consult with patients regarding the use of medications and potential drug interactions. This individual may take calls from clients regarding orders or clarification, maintain daily production, quality and service levels, vary work priorities and activities to accommodate business needs.

Essential Duties

• Interpret physicians’ or prescribers’ prescriptions.
• Contact doctors and/or patients to verify information on prescriptions such as drug strength, prescription sig., and drug name in order to expedite processing of orders.
• Verify and confirm validity of controlled substances.
• Verify prescription information entered in the system by data entry or order entry.
• Contact physicians for new and/or transfer authorization.
• Work with physicians to convert prescriptions to generic or preferred drugs whenever possible.
• Consult with patients regarding the use of medications and potential drug interactions.

Essential Functions

• Accurately and efficiently processing prescription orders received through mail or electronic channels.
• Conducting thorough reviews of incoming prescriptions for accuracy, completeness, and potential drug interactions.
• Providing medication counseling and addressing patient inquiries regarding drug usage, side effects, and precautions.
• Collaborating with healthcare providers to resolve any prescription-related issues.
• Adhering to all applicable legal and regulatory requirements, including pharmacy laws and privacy guidelines.
• Participating in quality assurance programs and continuous improvement initiatives.
• Staying updated on new medications, pharmaceutical regulations, and industry developments.
• Additional duties as assigned by leadership.

Qualifications

• Registered pharmacist, in good standing in the state.
• A degree in pharmacy (PharmD or BS).
• Experience working in a pharmacy setting, preferably with mail order or similar experience.
• Knowledge of pharmacy laws and regulations.
• Strong focus on customer service, quality and accuracy.
• Ability to read and interpret prescriptions.
• Detail-oriented with strong organizational skills.
• Excellent oral and written communication skills.
• Ability to adapt in a dynamic work environment.
• Ability to learn quickly, solve problems and make decisions in a timely fashion.
• Able to work under pressure and to meet tight deadlines.
• Be compliant with the work from home policy which includes but is not limited to conducting business in a private area where others are not present located to ensure that company and patient information is kept confidential.
• Knowledge of Microsoft Office software (Outlook, Word, Excel and PowerPoint).
• Knowledge of Pharmacy Benefits Management Industry/Managed care industry is an asset.
• Must be able to work scheduled shifts.
• Ability to successfully complete Express Scripts’ required training program.
• If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

Benefits

• The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible.
• Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.