[Hiring] Electronic Health Record Analyst II @Geisinger

Role Description

Responsible for the performance of tasks related to EHR system implementation, adoption, enhancement, and support. This includes but is not limited to:

• Analysis
• Development
• Training
• Testing
• Documentation
• Go-live and ongoing support
• Problem resolution
• Maintenance

Job Duties:

• Develops a strong understanding of assigned application(s) and demonstrates proficiency in navigating through the Electronic Health Record (EHR).
• Meets with relevant personnel to gather information and observe workflows.
• Documents current and proposed workflows using a flowchart format.
• Identifies opportunities and proposes solutions to streamline workflows for efficiency.
• Produces documentation including:
  • Current and future state workflows
  • Pros/cons
  • Gap analysis
  • Needs assessments
  • Design specifications
  • Build documentation
  • Test plans
  • Project plans
  • Status reports
  • Transitionary documentation
• Performs application testing including scenario-based, integrated, and parallel testing.
• Applies critical thinking to problem solving and strives to understand root causes of issues.
• Communicates effectively with peers, informaticians, stakeholders, project teams, and leadership.
• Provides regular updates regarding work status and demonstrates appropriate issue escalation.
• Completes system build and documentation in accordance with department guidelines and change management policy.
• Actively participates in meetings by being an engaged listener and offering feedback and input.
• Prepares training material and conducts training classes in virtual or in-person settings.
• Adheres to best practices regarding information security.
• Participates in team on-call rotation to provide 24x7x365 support to assigned areas.
• Provides remote and/or on-site support as needed to end-users.
• Supports system upgrades, patches, and monitoring.
• Assists in the preparation of department guidelines, standards, procedures, and policies.
• Participates in vendor review and selection processes.
• Develops understanding of integration and technical requirements of peripherals and devices that interface with assigned applications.

Qualifications

• Highly Preferred Experience:
  • Epic
  • Ambulatory/Outpatient build experience (certification a plus)
  • Project Management: PMP Certification
• Additional Epic experience willing to consider:
  • Healthy Planet & Compass Rose
  • Research
  • Beacon
  • Cupid
  • EpicCare Ambulatory Specialty Modules (i.e., Bones, Kaleidoscope, and Dermatology)
• Education: High School Diploma or Equivalent (GED) - (Required)
• Experience: Minimum of 4 years relevant experience (Required)
• Skills: Communication, Critical Thinking, Interpersonal Communication

Benefits

• Healthcare benefits for full-time and part-time positions from day one, including vision, dental, and domestic partners.
• Encourages an atmosphere of collaboration, cooperation, and collegiality.

Company Description

We know that a diverse workforce with unique experiences and backgrounds makes our team stronger. Our patients, members, and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all. We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.