[Hiring] EAP Triage Counselor @AllOne Health

Role Description

AllOne Health is currently seeking an EAP Triage Counselor to work remotely. This is a full-time, non-exempt position working Monday-Friday 1:30 PM - 10:00 PM EST.

This position is primarily a telephonic EAP Counselor role who will be involved in maintaining strong client relations with both employee and employer customers and ensuring that EAP services are well utilized. Counseling responsibilities include:

• Providing telephonic intake
• Assessment
• Clinical consultation
• Short-term counseling
• Crisis intervention
• Case management
• Management consultation both by phone

What You'll Do:

• Perform clinical work including intake, assessment, crisis management, short-term counseling, resource referrals, and case management follow up.
• Responsible for providing clinical services at the point of employee or dependent client interface, telephonically, in office, or on the customer workplace site.
• Provides management and organizational consultations to employer customer contacts, as well as responds to workplace trauma, crisis, and loss.
• Enters relevant client interface data into the EAP Expert database system on a routine basis, immediately following the point of service.
• Perform other related duties as needed and/or required and maintain a high level of productivity.

Qualifications

• Master’s Degree in Social Work, Counseling, or Psychology required.
• Currently Licensed or License eligible in a Mental Health profession.
• Outstanding interpersonal, communication, organizational and problem-solving skills.
• Strong customer service skills.
• Previous EAP experience and/or Certified Employee Assistance Professional (CEAP) preferred.

Benefits

• Immediate medical (Blue Cross/Blue Shield), dental, and vision insurance is available.
• Desirable work schedules and a generous amount of Paid Time Off.
• 401(k) retirement program with a company match.
• Employee Assistance Program (EAP) benefits are available to you and your family.
• …and many more!

Company Description

AllOne Health is an AA/EO employer and actively seeks candidates from diverse backgrounds.