[Hiring] DMS Clinical Support Specialist @Philips

Role Description

DMS Clinical Support Specialist (Remote Based)

Be the clinical expert and trusted partner who empowers healthcare providers to maximize advanced HealthTech solutions through expert guidance, hands-on problem solving, and first-time-right support that directly improves patient outcomes.

Your role:

• Develops and administers training plans to fulfill obligations of order that ensures customer competency on DynaCAD Radiology, DynaCAD Urology, Advanced Annotation, UroNAV, and Sentinelle Coils.
• Drives revenue through execution of on-site delivery targets.
• Provides consultative educational support to customers, driving customer productivity and competency using tactical and didactic training methods.
• Uncrates and assembles UroNAV systems and Sentinelle Coils.
• Demonstrates product expertise during clinical training and customer support.
• Supports new product implementations (NPIs) by working with Sales and Marketing teams, including cross training colleagues on NPI products via team meetings, remote/onsite shadowing, peer to peer training.

Qualifications

• 3+ years clinical experience in MR, Ultrasound.
• Familiarity with image generation and data analysis tools.
• Strong project management skills.
• Strong conflict management and influencing skills.
• Clinical knowledge of modality specific workflow and implementation including current trends in the clinical setting.
• Strong teaching, coaching and mentoring skills delivered in the learning style which best suits the situation.
• Minimum Associates Degree in Radiology required.
• Certification in MRI, CT, or Ultrasound Modalities preferred.

Requirements

• Ability to travel up to 100% of the week by car, air, and/or train, including overnight stays and occasional international travel.
• Must be located near a major (non-regional) airport (within or around 1 hour drive) to be considered.
• Advanced computer and Microsoft Office skills.
• Advanced knowledge of clinical applications and post processing products.

Benefits

• Generous PTO.
• 401k (up to 7% match).
• HSA (with company contribution).
• Stock purchase plan.
• Education reimbursement.
• Comprehensive Philips Total Rewards benefits program.

Company Description

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.