Role Description
Performs standard clinical evaluations on claims that require additional review based on medical condition, client requirement, and/or complexity. Consults with providers and employees by providing case direction and ensures medical information substantiates the need for employee absence from work.
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Performs standard clinical reviews of referred medical claims based on client requirements.
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Completes medical review of all claims by reviewing medical documentation and applying practical clinical knowledge.
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Communicates clearly and professionally with employees and/or providers regarding clinical status, progress, and work status.
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Provides clear and appropriate follow-up recommendations for ongoing medical management of claims.
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Consistently achieves appropriate quality audit scores.
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Acts as clinical resource to claims examiners for guidance on medical management of claims.
Qualifications
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Bachelor's degree or equivalent preferred.
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Current RN, LVN, LPN, CRC, COHN CVE, LPC and/or LCSW Licenses required.
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Clinical expertise must be kept current by acquisition of necessary CEUs.
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Four (4) years of related experience or equivalent combination of experience and education required.
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Experience in a direct medical/psychological setting or physical industrial medicine.
Requirements
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Knowledge of current medical practices in health care management in various areas.
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Excellent oral and written communication skills, including presentation skills.
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Proficient computer skills including working knowledge of Microsoft Office.
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Analytical and interpretive skills.
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Strong organizational and multitasking skills.
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Excellent interpersonal skills.
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Ability to exercise judgement and critical thinking skills.
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Ability to work in a team environment.
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Ability to meet or exceed Performance Competencies.
Benefits
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Comprehensive benefits package including medical, dental, and vision.
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401k and matching.
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PTO, disability and life insurance.
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Employee assistance program.
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Flexible spending or health savings account.
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Other additional voluntary benefits.