[Hiring] Director of Clinical Services and Quality Assurance @EARLY AUTISM SERVICES LLC

Role Description

We are seeking a strategic, senior-level leader to serve as our Director of Clinical Services & Quality Assurance. This role will lead organization-wide efforts in:

• Clinical program development
• Process and policy development
• Quality assurance
• Safety review
• Training resource creation
• Treatment plan infrastructure
• Business intelligence reporting
• Student Analyst Program development
• Cross-functional project execution

This leader will partner closely with the VP of Clinical Services to:

• Strengthen clinical systems
• Improve transparency in reporting
• Support clinical excellence needs in growth and openings
• Develop resources that advance leadership, BCBA, RBT, and Student Analyst performance across the organization

Qualifications

• Master’s degree in ABA, Psychology, Education, Healthcare Administration, or related field
• 3+ years of leadership experience in clinical operations, quality, program development, or process improvement
• Strong project management and cross-functional leadership experience
• Knowledge of payer requirements, clinical documentation, and quality assurance systems
• CentralReach experience strongly preferred
• BCBA required

Requirements

• Lead organization-wide clinical program, process, and policy development
• Support quality assurance, incident review, and crisis identification with process improvement scope
• Develop training resources and learning content for leadership, BCBAs, and RBTs to support clinical excellence initiatives
• Support Student Analysts in progressing toward billable BCBA caseloads by building proactive, organization-wide systems for tracking professional development, mastering core BCBA job duties, and delivering targeted training that strengthens the BCBA pipeline
• Build tools and supports in CentralReach and CentralReach Institute, including CEU/certificate-related resources
• Lead safety review follow-up and convert consult findings into development resources
• Support Org wide template updates based on payer and process requirements
• Improve reporting transparency using advanced BI in CentralReach
• Support HUS metrics, clinic opening inventory, and clinical readiness for expansion/new sites
• Lead strategic projects that strengthen clinical operations and support BCBA team success

Company Description