[Hiring] Director, Clinical Operations @Urrly

Role Description

Our client is building a post-discharge service line for Medicare Advantage, Medicaid, and Exchange members. Lead the clinical operations that turn timely outreach, in-home and virtual care, and practical follow-up into fewer avoidable readmissions. You will work with an existing team and report to the Chief Clinical Officer.

Full-time | Remote, U.S. | $150,000–$180,000 base + performance bonus, equity, and benefits. Equity terms will be discussed during the process.

What you'll own

• Lead and improve the 30-day transition pathway, from admission and discharge alerts through visits, escalation, and follow-up.
• Make medication reconciliation, DME, home health, PCP and specialist scheduling, transportation, and caregiver support work at scale.
• Coach distributed NPs, RNs, and MAs; set protocols, documentation, quality checks, and reporting.
• Partner with product, engineering, and health plans to improve readmissions, PCR and TRC/HEDIS Stars measures, and program economics.

Qualifications

• Direct leadership of transitions of care, post-acute, or care management operations, including scaling or materially improving a post-discharge program.
• Practical knowledge of post-acute interventions, clinical team training, and performance measurement for health plan populations.
• Comfort building workflows with clinicians and cross-functional partners in a growth-stage environment.
• Experience launching a program from scratch is welcome, but it is not required.
• A clinical license and experience with home-based care, value-based arrangements, or ADT/HIE workflows are pluses.

Requirements

• Exploring a consulting engagement?
• Senior leaders seeking a defined program-design or launch-support engagement may indicate that interest when applying.
• Consulting scope and compensation are considered separately from this full-time Director role.

Benefits

• At Urrly, we evaluate applicants against job-related skills and experience.
• Apply and we'll keep you informed as the process moves forward.