[Hiring] Diabetes Clinical Educator @MiniMed

Role Description

MiniMed is seeking a Diabetes Clinical Educator (DCE) to deliver virtual training, education, and ongoing support for patients initiating and using Smart MDI solutions, including MiniMed Go. This role is instrumental in ensuring an exceptional onboarding experience and driving optimal patient outcomes through personalized, virtual education and support.

This is a 100% virtual position, supporting patients remotely across the United States. Ideal candidates will reside near Jacksonville, FL but candidates anywhere in the United States will be considered.

• Deliver high-quality, fully virtual education and training to patients starting on Smart MDI and MiniMed Go, including 1:1 sessions, group sessions, and digital training formats.
• Provide ongoing patient support through proactive outreach, follow-up, and troubleshooting to drive engagement and therapy success.
• Create an exceptional onboarding experience by simplifying complex clinical concepts and tailoring education to meet patients where they are.
• Collaborate cross-functionally with the Inizio team, local territory teams, and healthcare providers to ensure aligned and coordinated patient care.
• Serve as a key partner in shaping and evolving this new role, bringing forward ideas, feedback, and solutions in a fast-paced environment.
• Support pilot initiatives and new program launches, demonstrating flexibility and the ability to pivot as needs evolve.
• Maintain accurate and timely documentation of patient interactions and training activities.
• Participate in team planning sessions, training initiatives, and continuous improvement efforts.

Qualifications

• Strong virtual clinical education skills with the ability to engage and connect with patients remotely.
• A solutions-oriented mindset with the ability to navigate ambiguity and “gray space” effectively.
• Highly collaborative, with a passion for building something new and contributing to team success.
• Exceptional communication and follow-up skills, with the ability to coordinate across multiple stakeholders.
• Ability to simplify complex information and deliver clear, patient-friendly education.
• Strong organizational skills and attention to detail.
• Comfort working in a fast-paced, evolving environment with shifting priorities.
• Passion for patient-centered care and meeting patients where they are in their journey.

Requirements

• A valid registered license in one or more of the following fields:
  • Certified Diabetes Care and Education Specialist (CDCES)
  • Registered Nurse (RN)
  • Registered Dietitian (RD)
  • Physician Assistant (PA)
  • Nurse Practitioner (NP)
  • Pharmacist
• Associate’s Degree and 2 years of clinical experience OR Bachelor’s Degree and 0 years of experience.

Benefits

• Competitive salary and flexible benefits package.
• Salary ranges for U.S. locations (USD): $85,000 - $90,000.
• Eligible for a Sales Incentive Plan (SIP) for achieving or exceeding goals.
• Robust benefits package including health, dental, and vision insurance.
• Access to a Health Savings Account and Healthcare Flexible Spending Account.
• Life insurance, long-term disability leave, and dependent daycare spending account.
• Incentive plans, 401(k) plan with company match, and paid time off.
• Participation in Employee Stock Purchase Plan and access to Employee Assistance Program.