[Hiring] Crisis Services Clinician @Crisis Connections

Role Description

Make a life-saving impact when it matters most. As a Night Shift 988 Crisis Services Clinician, you’ll be the trusted clinical leader supporting callers, chat, and text contacts during overnight hours—providing calm, expert guidance in moments of highest need. This role is ideal for experienced clinicians who prefer nights, value autonomy, and thrive as the senior clinical presence during overnight operations.

Schedule Designed for Night Owls:

• Night Shift: Thursday–Saturday, 12:00 AM – 8:00 AM (Pacific Time)
• Call Team assignment
• Fully remote (candidates must reside in WA, AZ, OH, or TX)

The Crisis Services Clinician (988) is a qualified Mental Health Professional who oversees 988 Suicide & Crisis Lifeline contacts via phone, chat, and text. This role provides advanced risk assessment, clinical decision-making, and real-time consultation while supervising a multidisciplinary overnight team of clinical and paraprofessional staff. Graveyard clinicians are relied upon for strong judgment, calm leadership, and confident decision-making during high-acuity situations.

Why Work the Night Shift?

• Increased clinical autonomy and leadership responsibility
• Fewer competing demands and distractions
• Strong camaraderie with overnight teams
• Opportunity to make a meaningful impact during peak-risk hours

Qualifications

• Master’s degree in psychology, counseling, social work, or a related field
• Mental Health Professional (MHP) status as defined by Washington State
• Active Washington State credential or license, including:
  • LICSW or LSWAIC
  • LMHC or LMHCA
  • LMFT or LMFTA
  • Psychologist or Psychiatrist
  • Agency Affiliated Counselor (AAC)
• Minimum of two years of crisis intervention experience
• Strong verbal, written, and typing skills
• Ability to work effectively in a remote, fast-paced overnight environment

Requirements

• Call center, hotline, or telephone assessment experience (preferred)
• Experience within public mental health systems (especially King County) (preferred)
• Additional training or certification in suicide prevention or trauma-informed care (preferred)

Benefits

• Excellent medical, dental, and vision coverage (including 100% employer-paid options for certain plans)
• Generous Paid Time Off and 12 paid holidays
• Annual wage increases
• 403(b) retirement plan
• ORCA transit pass discount
• Free parking
• Flexible scheduling
• Self-care tools and weekly check-ins with your supervisor
• Commitment to diversity, equity, and inclusion—BIPOC, LGBTQ+, and individuals with disabilities are strongly encouraged to apply

Working Conditions

This position involves prolonged sitting or standing, wearing a headset, managing multiple software platforms, and exposure to conversations involving suicide and acute mental health crises. Comprehensive training, supervision, and ongoing support are provided.

Join Us

If you’re a skilled clinician who thrives overnight and wants your expertise to matter when it counts most, we’d love to hear from you. Your calm presence could be someone’s lifeline.