[Hiring] Credentialing Coordinator @Össur

Role Description

The Credentialing Coordinator is responsible for supporting the credentialing and recredentialing of clinicians, facilities, and locations with commercial payers, Medicare, Medicaid, and other third-party payers within the Orthotics & Prosthetics (O&P) industry. This role focuses on administrative accuracy, compliance, and timely follow-up to ensure providers are properly credentialed and enrolled to deliver patient care and bill for services.

• Assist with initial credentialing and recredentialing of O&P facilities with Medicare, Medicaid, and commercial payers
• Maintain accurate credentialing records, files, and databases, including licenses, certifications, insurance, and attestations
• Support enrollment and updates in systems such as PECOS, NPPES, and payer portals
• Track credentialing application statuses and follow up with payers to ensure timely approvals
• Communicate professionally with internal stakeholders (clinicians, office managers, billing teams) regarding credentialing requirements and timelines
• Ensure compliance with payer, regulatory, and accreditation standards (e.g., ABC, BOC, CMS)
• Assist with audits and documentation requests related to credentialing and enrollment
• Update provider demographic and practice information as changes occur
• Identify and escalate credentialing issues that may impact billing or patient services
• Perform general administrative tasks related to credentialing and compliance as needed.

Qualifications

• High school diploma or GED required; associate or bachelor’s degree preferred
• 0–2 years of administrative, healthcare, or compliance-related experience
• Strong attention to detail and ability to manage multiple tasks simultaneously
• Basic understanding of healthcare administrative processes (credentialing, billing, or compliance a plus)
• Proficiency in Microsoft Office (Excel, Word, Outlook)
• Strong written and verbal communication skills
• Strong patient-first mindset and commitment to service
• Servant leadership style with a collaborative, team-oriented approach
• Team player & collaborative
• High level of integrity and ethical conduct
• Results driven, growth-oriented and organized
• Analytical problem-solver with strong attention to detail
• Excellent written and verbal communication skills
• Ability to sit for extended periods and work on a computer
• Remote role
• Ability to manage electronic and paper documentation
• Occasional deadlines requiring focused attention

Benefits

• Competitive Compensation Packages
• Medical, Dental, and Vision Benefits
• 401(k) Retirement Plan with employer matching contribution
• 9 paid holidays
• 13 vacation days, birthday and two (2) volunteer days
• 8 sick days within your first year of employment
• Paid Parental Bonding