Role Description
The CQA Team Manager (CQA TM) has direct management and supervisory responsibility of a team of auditors and is primarily responsible for ensuring the training, coaching, motivation and development of the individuals in his / her team. The CQA TM leads and inspires them to maximize their capabilities, performance and overall utility. By doing this the TM ensures that clinical projects are properly supported through independent clinical audit assessments, inspection management, quality reviews and GCP advice in relation to audit and inspection activities, that audit activities are effectively conducted, and ensures continuous improvement of the quality standards to meet regulatory requirements.
This position reports to the Head of Clinical Quality Assessment and is an active member of the management team for the group.
Main responsibilities:
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Oversees day-to-day performance of individuals ensuring appropriate coaching and training on ICH/GCP, relevant regulatory requirements and global, departmental and geographical QDs, policies and guidelines.
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Directly manages his/her team and business support staff, including objectives & performance management, individual development, administrative matters, and hiring as necessary.
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Participates in the development of annual goals and objectives of the department.
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Directly leads and plays a key role in audit planning, actively participates in the development of the annual schedules and regular revisions of audit strategies.
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Contributes to the development, review and updates of the policies, procedures, guidelines and other standards, and ensures their implementation within his/her team.
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Ensures appropriate implementation of planned audits and ensures his/her team resources are put to optimum use for all types of audits assigned.
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Responsible for the quality of the audits conducted by his/her team, including adequate conduct, reporting and follow-up of the audit activities as per departmental procedures, guidelines, etc.
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Ensures the contribution of all members of his/her team to support key customers and provide GCP consultation in relation to audits and inspections.
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Participates in audits as needed with emphasis on complex objectives and/or as part of audit staff coaching, training, and assessment.
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Utilizes predictive analytics and real-time data insights to identify potential risks and opportunities associated with clinical trials.
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Leader in determining the needs and designing the associated strategy for assessing audit and inspection quality trends / alerts via Transversal Quality Reviews.
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Coordinates and supports the control and follow-up of outsourced / contracted GCP assessment activities.
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Leader in coordination and support and/or directly participates in the inspection activities by regulatory / compliance monitoring authorities.
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Leads and coaches team members in pre-inspection preparation visits, providing support to the inspection conduct, hosting site level inspections, and overseeing post regulatory inspection follow-up activities.
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Applies critical thinking to develop and implement data quality control measures, leveraging AI and machine learning for enhanced accuracy.
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Participates in streamlined digital workflows that reduce manual processes and enhance operational efficiency.
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Participates in the development of quality documents, digital tools and processes to enhance efficiencies.
Qualifications
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Bachelor's degree in Life Sciences, Medical Sciences, Natural Sciences, or a related scientific discipline, or equivalent experience.
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Minimum 10 years of relevant experience with a bachelor's degree, or 5 years of relevant experience with an advanced degree.
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Minimum 5 years of Clinical Quality Assessment experience and/or experience in Clinical Trials, including Monitoring or Clinical Trial Management, with a demonstrated track record of strong performance.
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Extensive working knowledge of international regulations/Guidelines/Good Practices pertaining to the clinical domain.
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Good working knowledge of standard computerized software.
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Good business communication skills in English (orally / in writing).
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General management experience with technical / scientific staff.
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Demonstrated knowledge in digital transformation and agile methodologies.
Requirements
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Proficient in clinical trial management systems, data visualization tools, and digital collaboration platform.
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Ability to translate data into actionable insights and strategic recommendations.
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Ability to communicate clearly, and effectively, to foster a productive dialogue across multi-cultural environments.
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Effective people management and leadership skills, including the ability to serve as a change agent.
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Ability to work as a team builder, listening, promoting exchanges, mentoring and coaching.
Benefits
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Bring the miracles of science to life alongside a supportive, future-focused team.
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Discover endless opportunities to grow your talent and drive your career, whether itβs through a promotion or lateral move, at home or internationally.
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Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.
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Be part of a pioneering biopharma company that engages patients early in drug development.
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Help improve the lives of millions of people globally by making drug development quicker and more effective.
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Enjoy opportunities to collaborate beyond your area of expertise, working with diverse teams across science, clinical, and digital fields.
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Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare and at least 14 weeksβ gender-neutral parental leave.