[Hiring] Coordinator, Medical Records @Cano Health

Role Description

It is the duty of the Medical Records Coordinator to ensure that all patient charts are complete, up to date, free of duplicates, and errors. A typical day may include receiving, sorting, identifying, saving, and uploading faxed records and documents to EMR as well as requesting labs, diagnostics, specialist’s notes and prior medical history from providers and facilities.

Duties & Responsibilities

• Receive, request, upload, attach and link all health-related documents including:
  • medical notes
  • test results
  • labs
  • state forms
  • patient letters
  • insurance referrals
  • insurance letters
  • pain assessment
  • hospital records
  • previous medical history
• Assist callers with medical records needs.
• Requested information should be faxed in an electronic format whenever possible to avoid overuse of paper.
• Ensure that all information necessary for the healthcare of a patient is uploaded to their chart in a timely manner.
• Gather patient information by collecting demographic information from a variety of sources; interacting with registration areas and health centers; retrieve information from automated printer.
• Maintain master patient index by completing assigned portion of daily audit trail; corrects and communicates problems according to established procedures.
• Maintain record availability by processing charts into the department; using chart mark-off procedures; facilitating chart location activities.
• Keep health care providers informed by communicating availability or unavailability of the record.
• Maintain continuity of work operations by documenting and communicating actions, irregularities, and continuing needs.
• Maintain patient confidence by keeping patient records information confidential.

Additional Duties & Responsibilities

• Maintaining a safe and secure environment.
• Providing general medical records support to other staff members and/or healthcare providers.
• Adhering to the policies and guidelines of the Compliance Dept.

Supervisory Responsibilities

• No supervisory responsibilities.

Education & Experience

• High School Diploma or equivalent.
• Previous medical office experience is preferred.
• Minimum of two years experience in a medical office setting.

Education Requirements

• Required High School.

Knowledge, Skills & Proficiencies

• Must be fluent in English and Spanish.
• Understanding of medical terminology.
• Concepts of State and Federal Privacy laws.
• Previous experience in EHR systems preferred.
• Skill in operating phones, personal computers, software, and other IT systems.
• Skill in oral communication.
• Ability to communicate with employees, patients, and other individuals in a professional and courteous manner.
• Ability to pay close attention to detail and to ensure accuracy of reports and data.

Job Requirements

• This position works under usual office conditions. The employee is required to work at a personal computer as well as be on the phone for extended periods of time.
• Must be able to stand, sit, walk, and occasionally climb.
• The incumbent must be able to work extended and flexible hours and weekends as needed.
• Physical demands include the ability to lift up to 50 lbs.
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Conditions

• Must be able to perform essential functions such as typing, standing, sitting, stooping, and occasionally climbing.

Travel Requirements

• Work will involve some driving/traveling to assigned clinics.

Tools & Equipment Used

• Computer and peripherals, standard and customized software applications and tools, and usual office equipment.

Disclaimer

The duties and responsibilities described above are designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to contain, or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.

Cano Health is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Join our team that is making a difference!

Please see Cano Health’s Notice of E-Verify Participation and the Right to Work post here.