[Hiring] Community Health Worker @UnitedHealth Group

Role Description

As a Community Health Worker (CHW), you will act in a liaison role with Medicaid members to ensure appropriate care is accessed as well as to provide home and social screenings, care coordination and member education.

Working Schedule:

• Schedule is Monday through Friday, 8:00 am to 5:00 pm Eastern Standard Time.
• This position is a field-based position with a home-based office.

Location:

• Must reside in North Carolina.
• If you reside within the state of North Carolina, you will enjoy the flexibility to telecommute as you take on some tough challenges.
• Potential for future local travel up to 50% and mileage is reimbursed at current government rate.
• Potential to be embedded in local provider offices.

Primary Responsibilities:

• Linking members to applicable community resources.
• Embed in local practices/facilities to support preventative care.
• Telephonic outreach to targeted members.
• Keep the member out of the hospital by supporting regular visits to their primary physician.
• Keep member actively engaged with their primary physician.
• Support the member to ensure pick-up of their Rx.
• Proactively engage the member to manage their care.
• Provide member education.
• Support transitions of care.
• Create a positive and engaging experience for the member.
• Help to keep members compliant with their care plans.
• Collaborate with member’s care team (community, providers, internal staff).
• Partner with and support care team by completing delegated tasks.
• Knowledge and continued learning of community cultures and values.
• Conduct individual-level screenings to capture member's current health care needs (e.g. Transitions of Care, Health Risk assessments).
• Engage member to participate in the screening process and collaboratively develop plan of care based on their individual needs, preferences, and objectives.

Qualifications

• High School Diploma/GED.
• 2+ years of experience working with the resources available in the community.
• 1+ years of experience working in Maternal Health and/or Pediatric Health.
• Reside in the state of North Carolina and have resided within the local community for 2+ years.
• Access to a designated workspace inside the home and access to high-speed internet.
• Access to reliable transportation and ability to travel to client and/or patient sites within a designated area.
• Ability to travel locally (up to 50%), up to 120 miles round trip (60 miles one way) (includes mileage reimbursement).
• Valid US driver’s license.

Preferred Qualifications

• Bachelor’s Degree (or higher) in Social Work and/or Health Care Administration.
• Certified Nursing Assistant / Home Health Aide, Medical Assistant.
• CHW Accreditation.
• Experience working in Managed Care.
• Knowledge of Medicaid population.

Benefits

• Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays.
• Medical Plan options along with participation in a Health Spending Account or a Health Saving account.
• Dental, Vision, Life & AD&D Insurance along with Short-term disability and Long-Term Disability coverage.
• 401(k) Savings Plan, Employee Stock Purchase Plan.
• Education Reimbursement.
• Employee Discounts.
• Employee Assistance Program.
• Employee Referral Bonus Program.
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.).

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Compensation

The hourly pay for this role will range from $20.00 to $36.00 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc.