[Hiring] Community Health Worker @Viva Health

Role Description

The Community Health Worker will work alongside the Alabama Coordinated Health Networks (ACHN) and/or Medicare teams to ensure that recipients have access to all covered services appropriate to the recipient’s condition or circumstance. This role will assist Care Coordinators and Care Managers in carrying out care management services by:

• Providing assistance with promoting disease self-management
• Utilizing approved education tools
• Providing information to the patient on medical and community services as directed
• Assisting with carrying out established plan of care as directed
• Assisting with Health Risk Assessments and referral generation

This position will travel to locations within the relevant service area through a reliable means of transportation insured in accordance with Company policy. This position will have work from home opportunities.

Qualifications

• High School Diploma or GED
• One year in a call center or healthcare related field
• College graduate or currently enrolled in college may be considered in lieu of experience
• Valid driver’s license in good standing

Requirements

• May require significant face-to-face contact with duties regularly performed away from the principal place of business
• Willing to submit to vaccine testing and screening
• Good interview and telephone skills as well as the ability to deal with recipients in a caring and helpful (assertive and tactful) manner
• Ability to understand health-related service delivery systems
• Excellent communication and relationship skills
• Ability to analyze varied environmental factors in relation to recipients' well being
• Organization and Time Management skills
• Ability to be flexible, adaptable, and work effectively in a variety of settings, especially in the community
• Basic computer skills

Benefits

• 401k
• Tuition reimbursement for employees and dependents
• Paid parental leave
• Paid day for community service

Preferred

• Bachelor’s degree
• Experience in case management, human services, public health, or experience with the underinsured population
• Ability to utilize Microsoft Word and Excel