Role Description
Responsible for performing activities in compliance with applicable Corporate and Clinical Operations Policies, Standard Operating Procedures and Work Instructions.
-
Assists Clinical Monitoring staff with site management activities, including serving as a Sponsor representative for sites on assigned studies, and communicating with sites to ensure compliance with protocol requirements, study procedures and relevant guidelines.
-
Creates and assists with maintenance of project files, handles project correspondence.
-
Participates in file audits.
-
Prepares and maintains site manuals, reference tools and other documents.
-
Maintains, updates, and inputs clinical tracking information into databases.
-
Tracks incoming and outgoing clinical and regulatory documents and updates for investigator sites, studies, project team, or client.
-
Manages shared mailbox, processes site requests and routes correspondence appropriately.
-
Coordinates the ordering, packaging, shipping and tracking of site supplies and materials.
-
Assists with coordination of team meetings, attends meetings and prepares accurate meeting minutes and action items.
-
Routinely anticipates, identifies and resolves potential issues and implements corrective actions, seeking guidance as needed to resolve more complex issues.
-
Maintains overall awareness in the field of clinical research, as well as assigned areas, by completing all necessary and assigned training.
-
May provide training or mentorship to more junior level Clinical Operations Specialists (COS).
Qualifications
-
Associates degree preferred or equivalent.
-
Experience in clinical research/pharma/biotech or related field considered in lieu of degree.
-
Good knowledge of medical terminology, clinical data, and ICH/GCP preferred.
-
Ability to successfully prioritize and work on multiple tasks.
-
Strong attention to detail, accuracy and organizational skills.
-
Excellent communication, presentation, and interpersonal skills.
-
Ability to embrace new technologies.
-
Minimal travel up to 10% may be required.
Benefits
-
We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program.
-
We are committed to building an inclusive culture β where you can authentically be yourself.
-
We are continuously building the company we all want to work for and our customers want to work with.
Company Description
Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients.
No matter what your role is, youβll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment.