[Hiring] Clinical Triage Nurse @Sutter Health

Role Description

Aids patients in obtaining the correct level of care with the appropriate provider at the right time. Provides advance clinical telephone support to Sutter Health patients, other callers, in-basket and other remote support for physicians, and limited in-clinic support. Uses the nursing process, input from physicians, and Sutter Health's approved telephone nursing guidelines and protocols to maintain highly efficient operations, to provide quality care, and to ensure positive patient outcomes.

• Assesses patients' needs and appropriately dispositions cases.
• Collaborates with clinic and hospital-based providers to renew electronic prescriptions.
• Identifies hospital and community resources, consultations, and referrals.
• Performs nursing follow-up activities.
• Clinical support includes assisting physician partners with message management and other communications within the electronic medical record (EMR) system.
• Limited patient care in an outpatient setting.

Qualifications

• Graduate of an accredited school of nursing.
• RN-Registered Nurse of California (application can be submitted without the CA RN license, but must acquire it prior to start date if selected).
• RN-Registered Nurse in State of Residence.
• 2 years' experience of practical nursing in a hospital, clinic, urgent care, or emergency room/department.
• 2 years' experience with several specialties and subspecialties; OB/GYN experience preferred.

Requirements

• Professional knowledge of clinical nursing protocols, regulations, and institutional standards of care and risk management.
• Advanced clinical knowledge of medical diagnoses, procedures, protocols, treatments, and terminology.
• Solid analytical and project management skills.
• Communication, interpersonal, and interviewing skills.
• Proficient computer skills, including Microsoft Office Suite and experience with electronic medical/health records.
• Ability to work independently and as part of a multidisciplinary team.
• Manage multiple priorities/projects simultaneously.
• Recognize unsafe or emergency situations and respond appropriately.
• Ensure the privacy of each patient’s protected health information (PHI).
• Build collaborative relationships with peers, physicians, nurses, and administrators.

Benefits

• Starting wage is $37.19/hr + shift differential (non-negotiable) for specific states.
• Starting wage is $40.91/hr + shift differential (non-negotiable) for other specific states.
• Comprehensive benefits package.

Company Description

Sutter Health is an equal opportunity employer. EOE/M/F/Disability/Veterans.