[Hiring] Clinical Team Support Coordinator @Graham Healthcare Group

Role Description

The Clinical Team Support Coordinator is responsible for supporting assigned clinical care teams in the ongoing management of patient care with particular emphasis on monitoring the attainment of episode goals, clinical documentation, workflow, missed visits, among other items to ensure the highest quality clinical outcomes for the agency’s patients.

• Provide clinical support for assigned care teams.
• Update Clinical Record on an ongoing basis as relates to communications, orders, re-hospitalizations, conflicts, etc.
• Evaluate and address customer concerns, including documentation and resolution of same.
• Participate in staff meeting agenda and in-services as directed.
• Enter related home health coordination notes into HCHB and Salesforce.
• Audit clinical records for completeness on an ongoing basis and work with professional clinicians to ensure compliance and comprehensive documentation.
• Review Visit Time Exception.
• Process and resolve unverified visit.
• Review/Clear Held Claim.
• Review Vital Sign Alert.
• Review and Mail Bill of Rights from Team Cord Notification Task.
• Add/Update Facility.
• Assist in triaging patient visits/needs as applicable.
• Payroll audit corrections.
• Consent reports.
• Incoming patient calls.

Qualifications

• Must be able to use good and sound clinical judgment.
• Must be able to document accurately and appropriately.
• Must work well in a team environment.
• Must hold, in good standing, a license as a Practical Nurse or Registered Nurse issued by the state of practice.
• Must be empathetic, non-judgmental, tactful, responsible, professional, and organized.
• Proficient in Microsoft Office Suite.
• A minimum of two (2) years of experience working as an LPN/RN including some medical/surgical experience and/or an acute care or home care setting is preferred.

Requirements

• Must have and maintain in good standing a professional license, certificate, or registration, as applicable.

Benefits

• Competitive Pay: With opportunity for advancement.
• Health and Welfare Benefits: Various medical, dental, and vision insurance options for you and your family to choose from.
• Supplemental Benefits: Company-paid life insurance and disability benefits. Also, pre-tax FSA and HSA plans are offered.
• Generous PTO Packages.
• Retirement: Save for your future with our company offered 401k plan and pension.
• Company-Paid Education Programs: Grow your career by taking advantage of 50% discounts on tuition for selected courses offered by Purdue and Kaplan.
• Benefits may vary based on your employment status.