Role Description
The Clinical Systems Analyst (CSA) Infusion Therapy Manager/Oncology functions as a clinical user advocate and consultant, working to maximize the effective use of existing or new products by leveraging strong clinical knowledge and workflow experience. This role requires a solid understanding of electronic health records (EHRs) and other healthcare technologies to ensure systems meet regulatory requirements while supporting efficient and effective patient care. The CSA plays a critical role in the software development life cycle by proactively analyzing current operational workflows, systems, and technology, and collaborating with key stakeholders to develop strategies that address problems, challenges, and opportunities for improvement. You must be a Licensed Nurse to apply. This position requires extensive travel, and you must be willing to travel within the United States.
The Clinical Systems Analyst (CSA) Infusion Therapy Manager/Oncology will:
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Assess market and customer needs and pain points.
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Gather clinical data, analyze evidence-based research, and create clinical use cases.
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Offer support and clinical guidance to DSSโ product team members to promote timely release of products and mitigate risks.
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Create mockups and workflows that encompass requirements and optimize end-user experience.
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Collaborate across project teams to refine requirements, guide development, and aid in testing.
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Work with the product and functional design team to support the development of the companyโs design standards to ensure mutual understanding of design prototypes, functional requirements, and testing plans.
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Collaborate with the VP of Federal Product Operations, Product Director, Senior PLMs, PLMs, and PMs on the strategic goals and vision for federal products.
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Assist the VP of Federal Product Operations when cross collaborating with the Commercial Product Line department on shared opportunities with products, services, and innovation.
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Lead cross-functional team engagements, which may include customers and or partner companies to ensure smooth working rhythms, clinical workflow mapping/analysis/diagramming and information sharing.
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Contribute to the design, development, testing and implementation of products through working with Product Owner (Product Line Manager) and the Scrum team.
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Utilize enterprise collaboration tools such as Confluence, JIRA, SharePoint, and Microsoft Teams to manage daily duties.
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Follow process improvement models to promote timely execution of viable products.
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Travel up to 60% of the year or more in support of assigned products/projects and/or as required by the VP of Federal Product Operations and/or DSS Management.
Qualifications
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MUST HAVE AN RN LICENSE
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3+ years of relevant experience working in the healthcare industry.
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Is abreast of contemporary developments in EHR Software.
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Capable of understanding potential clientsโ workflows to make suggestions as to which Applications would be beneficial to them.
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Proven ability to work independently with limited supervision and with both technical and non-technical departments.
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Excellent communication and facilitation skills; both verbal and written.
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Demonstrates the ability to facilitate and lead meetings.
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Is knowledgeable of and able to use all MS Office Suite products including Outlook, Word, Excel, Project, PowerPoint, etc.
Requirements
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Must be a US Citizen or Permanent Resident. (Authorized to work in the US without current or future visa sponsorship.)
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Must be able to pass a Federal background check.
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Must be determined suitable for federal employment.
Benefits
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The projected compensation range for this position is $80,000.00 to $100,000.00 (annualized USD).
Physical Demands
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Standing: 10% per day
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Sitting: 80% per day
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Walking: 10% per day
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Stooping: 5% per day
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Lifting: 10 lbs. several times a day (transporting laptop, etc.)
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50 lbs. unassisted 60% of the year (equipment and luggage while on travel)
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Computer Work: 60% per day
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Telephone Work: 50% per day
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Reading: 20% per day
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Travel unassisted up to 60% per year, via common carrier and/or personal automobile