[Hiring] Clinical Support Coordinator @Lucet

Role Description

The Clinical Support Coordinator ensures smooth, efficient clinical operations by coordinating provider schedules, resources, and communication across teams to enable high-quality, timely patient care and support clinician success.

• Provider Operations & Clinical Coordination:
  • Serve as the primary daily point of contact for field clinicians, supporting scheduling, coverage assignments, onboarding needs, and real-time operational issues.
  • Ensure providers are efficiently scheduled, travel is optimized within markets, and exam status and completion are communicated consistently.
• Scheduling, Workflow & Administrative Support:
  • Coordinate weekly and monthly provider schedules, manage on-call rotations, collaborate with the scheduling center on slot reallocation, and support gap-closure activities.
  • Review operational reports (utilization, availability, missing exams) and provide workflow support to promote timely, high-quality care delivery.
• Cross-Functional Communication & Resource Management:
  • Partner with internal teams (Care Delivery, Learning & Development, Scheduling) to coordinate training, meetings, and operational updates.
  • Manage medical supply requests, inventory tracking, and administrative communications to ensure clinicians are fully supported in the field.

Qualifications

• High School Diploma / GED or higher
• 1+ years of experience in healthcare operations, workforce management/scheduling, administrative coordination, or clinical support role
• 6+ months of Microsoft Excel experience working with Pivot Tables, logical functions
• Proficiency in Microsoft Office applications (Outlook, Excel, Word) and scheduling or database systems

Requirements

• Ability to pass background check upon hire and throughout employment to include criminal felony & misdemeanor search, SSN validation/trace search (LEIE), education report (highest degree obtained), civil upper and lower search, 7-year employment report, federal criminal search, statewide criminal search, widescreen plus national criminal search, health care sanctions-state med (SAM), national sex offender registry, prohibited parties (OFAC) (terrorist watchlist), and a 10-Panel Drug Screen.

Benefits

• Hourly compensation between $19.00 - $21.60, PLUS an annual performance-based, discretionary incentive.
• Comprehensive health benefit options: Medical, dental, and vision coverage
• 401(k) with competitive employer match
• Company-paid life and disability insurance
• Paid parental leave and wellbeing incentives
• Generous paid time off, including volunteer time
• Flexible spending accounts for healthcare and dependent care
• Professional development opportunities and tuition reimbursement
• Remote work flexibility (role-dependent)
• Opportunity for meaningful growth, both personally and professionally, where your unique background and experience is welcomed and valued.