Role Description
The Clinical Specialist at CVRx is responsible for providing clinical support for CVRx technology and business applications through education of current and potential customers, and procedure coverage within a defined region or geography, in partnership with Territory Managers, sales leaders and other key internal partners. As a Clinical Specialist at CVRx, you will play a vital role in supporting our cutting-edge technology while also supporting our commercial team in driving the expansion of our products.
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Responsible for effectively communicating product and clinical benefits of Barostim therapy to cardiologists, heart failure/hypertension specialists, and cardiac/vascular surgeons to ensure their understanding of the therapy.
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Facilitate trainings and other programs on proper application of Barostim therapy to clinicians, office, and hospital staff.
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Provide technical support and troubleshooting during implant procedures, follow-up procedures, titrations, and patient office visits to ensure positive clinical outcomes.
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Work with Territory Managers in developing effective plans to communicate the benefits of our technology, tailored to specific markets.
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Work with Territory Managers, key physicians and site staff in the development and execution of a plan to effectively launch CVRx programs at new customer sites and ensure ongoing commitment to the program.
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Drive utilization and continuous expansion of Barostim therapy through disease state education and supporting the development of therapeutic programs.
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Act as a clinical interface between the medical community and the business.
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Meet with existing and potential health care providers to identify their clinical needs, goals, and constraints related to patient care, providing creative and feasible solutions.
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Adheres to sales management processes and reporting systems usage, including maintaining an accurate record of devices and programmers at all times in Salesforce.
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Provide additional back-up support to other field staff as needed.
Qualifications
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Bachelorโs degree or equivalent combination of education and experience.
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Strong interpersonal skills and ability to effectively manage relationships with key customer groups and CVRx staff.
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Ability to master concepts of a medical and surgical nature, as well as that of active implantable medical device technology.
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Experience with products for cardiology or cardiac surgery therapeutic devices, heart failure experience will be prioritized.
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Independent, self-motivated, self-starter with the drive and persistence to introduce a novel and innovative technology to the market and support it becoming the standard of care.
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Must be detail-oriented and able to work independently.
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Proficient with Microsoft Office and ability to learn Salesforce, content management, learning management, and other systems as needed.
Requirements
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An advanced degree (preferred).
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Healthcare experience beneficial.
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Knowledge of heart failure or cardiovascular market with clear understanding of competitive devices, strategies, advantages/disadvantages as they relate to the companyโs devices.
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Proficient with Microsoft Office and Salesforce, with the demonstrated ability to quickly learn content management, learning management and other systems as needed.
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Ability to interact with R&D to represent customer perspective in order to provide input on product enhancements and new product development.
Benefits
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Health & Dental Insurance options with generous Company contributions.
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Company contributions to an HSA if enrolled in a high deductible plan.
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401(k) with company match.
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Employee stock purchase plan & stock option grants.
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12 company-paid holidays per year plus generous PTO plan.
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Paid time off for new parents.
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Company-paid life insurance & disability.
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Unlimited growth opportunities.
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Training & learning opportunities.
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Flexible Schedules.