[Hiring] Clinical RN, Care Navigation @Nurra Health

Role Description

We’re hiring a licensed RN with strong expertise in Care Coordination to work directly with patients while bringing clinical experience and judgment to our growing Care Navigation team. RN must be able to practice in CA, with preference for multi-state licensure.

This is a patient-facing role for an RN who enjoys building relationships, coordinating care, and helping patients navigate complex healthcare needs. You’ll manage your own patient caseload while also serving day-to-day as the Care Navigation team’s accessible clinical resource when questions or more complex patient situations arise.

You’ll also have the opportunity to help improve clinical and EHR platform-based workflows, chronic condition care navigation-oriented protocols, and educational tools that support safe, consistent, highest-quality patient care coordination and support as Nurra grows.

What You’ll Do

• Build trusting relationships with patients through consistent, compassionate outreach
• Help patients navigate appointments, referrals, medications, care plans, and next steps
• Coordinate across providers, specialists, pharmacies, and healthcare systems to keep patient needs moving forward
• Provide high-touch support that makes patients feel seen, heard, and cared for
• Manage a patient caseload of complex chronically ill patients with strong documentation, organization, implementation, and follow-through
• Serve as a clinical resource for Care Partners when clinical questions or more complex patient situations arise
• Support questions related to medications, medication reconciliation, changes in patient condition, and appropriate escalation or next steps
• Help develop clear, practical guidance for common clinical workflows, including intake, care planning, medication reconciliation, and clinical escalation
• Identify recurring clinical questions or challenges that could be addressed through better workflows, training, or guidance
• Partner with Clinical Operations and clinical advisors to translate clinical guidance into practical, day-to-day processes
• Adapt as our tools, workflows, and internal systems evolve

Qualifications

• Active, unencumbered RN license in CA. Additional licenses or Compact licenses are a plus!
• Must have been working in direct patient care for a minimum of 2 years.
• Experience with and continued commitment to providing direct patient care
• Must be experienced with independent management of patient caseload
• Strong, independent clinical judgment and the ability to recognize when concerns require escalation
• Ability to communicate clinical information clearly and practically to both patients and team members
• Experience working with interdisciplinary care team and excellent interpersonal skills
• Authentic compassion and a strong instinct for patient-centered care
• Strong organizational skills and meticulous attention to detail
• Tech fluency and expertise working with multiple digital tools and EHR platforms
• Ability to balance clinical thinking with warmth, efficiency, and accountability
• Resilience, flexibility, and enthusiasm to adapt in a fast-growing startup environment

Helpful Backgrounds

• Care management or care coordination
• Chronic disease management
• Complex care management
• Telehealth or remote patient support
• Patient education and medication reconciliation

What Success Looks Like

Success in this role means patients feel genuinely supported, their care needs are followed through reliably, and clinical concerns are recognized and escalated appropriately. The right person is both a strong RN and a strong relationship-builder, someone who can connect deeply with patients, navigate complex healthcare needs, and use their clinical experience to support thoughtful, high-quality care.

You’ll also help us learn from the day-to-day work by identifying recurring questions, gaps, and opportunities to make our clinical workflows clearer and stronger as Nurra grows.

If you’re an RN who loves helping patients, enjoys solving problems, and wants to help build a thoughtful model of care, we’d love to hear from you.

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location

Remote

Pay

$40.00–$42.00 per hour