Role Description
The Clinical Review Nurse (RN) supports the organizationโs care management function by conducting clinical reviews, ensuring appropriate utilization of medical services, and maintaining compliance with regulatory and plan-specific guidelines. This role bridges clinical expertise with administrative processes to promote quality, cost-effective healthcare outcomes for members.
HOW YOUโLL MAKE AN IMPACT:
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Clinical Review & Case Management
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Perform prospective, concurrent, and retrospective medical necessity reviews for inpatient, outpatient, and ancillary services.
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Apply evidence-based guidelines (e.g., MCG, InterQual) to determine medical necessity and appropriateness of care.
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Collaborate with physicians, providers, and other healthcare professionals regarding clinical determinations.
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Utilization Management
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Ensure timely processing of pre-certification, prior authorization, and concurrent review requests.
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Document clinical findings and review outcomes accurately within utilization management systems.
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Identify potential quality-of-care issues and escalate appropriately.
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Member Advocacy & Coordination
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Support case management teams in coordinating care for members with complex health needs.
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Assist in transitions of care to reduce unnecessary readmissions.
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Provide education to members and providers on coverage, benefits, and clinical guidelines.
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Compliance & Quality
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Ensure adherence to regulatory requirements (state, federal, ERISA) and accreditation standards (URAC, NCQA, etc.).
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Maintain confidentiality of Protected Health Information (PHI) in compliance with HIPAA.
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Participate in audits, quality improvement initiatives, and staff training.
Qualifications
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A Current, unrestricted Registered Nurse (RN) license for Utah or compact license.
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Minimum 3+ years of clinical experience (acute care, utilization review, or case management preferred).
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Prior Utilization Management experience in a TPA or health plan setting strongly desired.
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Working knowledge of medical necessity criteria (MCG, InterQual) preferred.
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Familiarity with ERISA, DOL, and state/federal regulations governing TPA operations a plus.
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Strong clinical assessment, critical thinking, and decision-making skills.
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Excellent written and verbal communication skills.
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Proficiency in EMR/UM software and Microsoft Office Suite.
Benefits
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5% annual bonus based on company profitability.
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Affordable health, vision, and dental insurance for you and your family.
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Company contributes up to $2,300 to Health Savings Account annually.
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Wellness program that contributes additional money towards your HSA.
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Automatic 3% contribution into retirement plan.
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Career development and growth opportunities.
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15 days paid time off & 10 paid holidays per year.