[Hiring] Clinical Quality Analyst @Hims & Hers

Role Description

We are currently hiring an Analyst, Clinical Quality who will report into our Director, Clinical Quality to join our Clinical Quality team. This role will collaborate and contribute to the overall clinical quality program including chart audits, monitoring quality metrics, and continuous performance improvement for all clinical services and for the medical provider team. We are looking for a creative, dedicated and driven individual who ensures quality principles are applied in all duties, is passionate about healthcare quality, and loves solving problems through innovative solutions.

• Monitor clinical quality through evaluation of completed clinical visits against approved clinical guidelines
• Participate in ongoing quality improvement processes (i.e., reconsideration flow)
• Demonstrate expertise in correlating data trends to implementation of clinical practice behaviors
• Collaborate with key internal clinical and business operations team members for strategic direction and operational logistics of new clinical initiatives
• Maintain consistent communication with key internal stakeholders
• Maintain highly organized and accurate documentation on all quality metrics and performance improvement initiatives
• Perform research and documentation for service expansions
• Other duties as needed

Qualifications

• Nurse Practitioner with 5+ years of experience in healthcare field
• Working knowledge of clinical best practices and performance improvement
• Creative and practical operationalization of clinical services/care
• Familiarity with relevant tools and programs (i.e. Epocrates, Excel)
• Self-starter aptitude and ability to work independently: you’ll be working in a fast-paced environment and managing competing priorities
• Willingness to grow, learn, and work as a member of a cross-functional team
• Past experience in Clinical Quality & Clinical Education is helpful but not required
• Bilingual (Spanish) a plus

Benefits

• Competitive salary & equity compensation for full-time roles
• Unlimited PTO, company holidays, and quarterly mental health days
• Comprehensive health benefits including medical, dental & vision, and parental leave
• Employee Stock Purchase Program (ESPP)
• 401k benefits with employer matching contribution
• Offsite team retreats