Role Description
This position is a field-based quality role responsible for supporting HCSC's quality imperatives, value-based care models, and provider relationships by collaboratively working with:
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Assigned medical practices or individual PCPs
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The appropriate Medical Director and Clinic Directors
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All medical and non-medical quality staff
The role involves:
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Model and program development
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Clinical readiness assessments
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Entity- and network-management-led joint operating committees
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Obtaining EMR access
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Implementing provider-based member outreach initiatives
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Provider supplemental data submissions
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Retrieving key medical records throughout the year
The role provides ongoing and annual evaluation of the effectiveness of the overall quality improvement program for the assigned line of business. It is also responsible for:
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Creating and maintaining strong working relationships with the care coordination and care management teams at the value-based entity
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Collaborating with local Network Management and internal Clinical Operations teams
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Providing consultative support and ensuring operational needs are being met
Qualifications
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Registered Nurse (RN) OR Physician's Assistant OR Nurse Practitioner with current, unrestricted license to practice in the state of operations
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4 yearsβ experience in health insurance, managed care or medical group insurance experience
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Knowledge of federal and accreditation standards and regulations for the health insurance industry
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Experience in designing clinical programs
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Experience conducting presentations for member and/or provider training
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Proven ability to work collaboratively with physicians
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Ability to work independently
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Effective communication and written skills
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Ability to communicate and influence internal and external customers at all levels of the organization
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PC skills and familiarity with various software packages including spreadsheets and presentations
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Ability to travel includes overnight stays
Requirements
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Currently resides in Florida, Georgia, Alabama, Mississippi, South Carolina, North Carolina, Pennsylvania, Delaware, New York, New Jersey, or Connecticut
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Ability to commit to local travel 20% or less to engage with various hospital systems
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Demonstrated success improving HEDIS, STAR, quality, or performance metrics through provider engagement and operational improvements
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Experience supporting population health or value-based care initiatives within a health plan, medical group, or healthcare system
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Experience analyzing clinical and operational performance data to identify opportunities for quality improvement
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Proven ability to build trusted relationships and influence clinical and operational stakeholders
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Experience leading practice transformation, workflow improvement, or quality performance initiatives
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This is a fully remote position, available in the US only, not limited to the posting location
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Sponsorship is not available
Benefits
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Health and wellness benefits
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401(k) savings plan
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Pension plan
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Paid time off
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Paid parental leave
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Disability insurance
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Supplemental life insurance
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Employee assistance program
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Paid holidays
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Tuition reimbursement
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Other incentives
Company Description
At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work.
The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.
Base Pay Range: $70,600.00 - $149,600.00. Exact compensation may vary based on skills, experience, and location.