[Hiring] Clinical Operations Director @Sunrise Group

Role Description

We are seeking a Clinical Operations Director to lead and scale the operational engine behind our rapidly growing clinical business. Reporting directly to the Chief Operating Officer, this executive leader will own the quality, efficiency, scalability, and financial performance of clinical operations across the organization. This is not a build-from-scratch role—it is a scale-and-optimize leadership opportunity focused on strengthening what works, improving what does not, and building the operational infrastructure required to support significant growth over the next several years.

As a key member of the operations leadership team, the Clinical Operations Director will:

• Oversee day-to-day performance of our clinical operations, care coordination, conversion funnel from referral to treatment, and clinical logistics.
• Partner closely with Medical Directors, Legal & Compliance, Managed Care Contracting, Revenue Cycle Management, Product, Technology, and Finance.
• Translate business objectives into operational execution, ensuring that clinical operations can support increasing patient volume while maintaining exceptional patient outcomes, provider satisfaction, operational excellence, and financial performance.

At Sunrise Group, we work on a problem that affects millions: poor sleep and untreated sleep disorders. Our mission is to make diagnosis and care easier to access, and we’re proud of the experience we provide to patients. We feel responsible for making it better every day.

If you’re looking for the autonomy to take ownership of your work, make an impact, and be part of a team where ideas move fast and everyone has a voice - this role is for you!

Qualifications

• 10+ years of progressive clinical operations experience within healthcare organizations.
• 3–5+ years of senior leadership experience managing multi-functional operational teams.
• Experience leading clinical operations across multiple states.
• Proven success managing operational teams of 50+ employees within healthcare environments.
• Demonstrated experience managing operational budgets and allocating resources effectively to support business objectives.
• Strong analytical capabilities with experience leveraging data to drive decision-making and operational improvements.
• Experience partnering cross-functionally with clinical, technology, finance, and executive leadership teams.
• Ability to thrive in fast-paced, evolving environments and to make thoughtful decisions amid ambiguity.
• Experience in working within an international context - you easily navigate the unwritten rules of American and European work cultures.

Requirements

• Experience in telehealth, digital health, ambulatory care, virtual care, or healthcare services organizations.
• Experience supporting rapid-growth or scaling healthcare businesses.
• Advanced degree in Healthcare Administration, Business Administration, Public Health, Nursing, or a related field.

Benefits

• Meaningful work that directly improves peoples’ lives.
• Be part of an international team across the US, France, Belgium.
• Annual team offsite.
• Comprehensive health benefits (medical, dental, vision).
• FREE One Medical membership.
• 401(k) with company match.
• 20 days PTO + 10 paid holidays + 80 hours paid sick leave.
• Monthly phone and internet stipend.

Company Description

Sunrise Group is building the future of sleep health by combining breakthrough technology with expert care. We started in 2015 with a straightforward idea: sleep diagnosis should happen in the comfort of your own home, not in a hospital. To make that possible, we created a first-of-its-kind chin sensor, carefully validated through clinical research, reviewed by leading sleep experts, and cleared by the FDA.

Since then, Sunrise Group has grown from a single innovation into a complete sleep health company. We now design advanced diagnostic and treatment solutions, and we deliver care directly to patients through Dreem Health, our digital sleep clinic. By serving patients in all 50 states with reimbursed care, we are making sleep treatment more accessible, more personal, and much simpler than it has ever been.