Role Description
Utilizes a collaborative process of assessment, planning, facilitation and advocacy for options and services to meet an individualโs health needs through communication and available resources to promote optimal, cost-effective outcomes. Transplant only: Provides prior authorization for, coordinates, and individually manages all member transplants. Acts as an internal and external customer resource for interpretation of transplant benefits and transplant-related claim adjudication. Serves as a company expert on current and future transplant types. The candidate for this position must reside in the Kansas City metropolitan area.
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Completes member assessments by collecting and analyzing information across the seven domains of health.
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Develops and implements individualized care plans with appropriate interventions in a culturally sensitive way.
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Monitors effectiveness of plan of care by gathering sufficient information from relevant sources.
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Acts as liaison between member, employer, providers, support system and BlueCross BlueShield of Kansas City.
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Prioritizes interventions based on clinical need and readiness to change.
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Educates and works with members at different educational and health literacy levels.
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Meets individual quality performance standards and annual targets for program performance.
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Schedules time effectively and works with minimal supervision.
Qualifications
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Associate degree in nursing.
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3 years full-time direct patient care clinical experience in either transplant, oncology or medical/surgical.
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Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
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Ability to define problems, collect data, establish facts, and draw valid conclusions.
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Thorough knowledge of URAC and NCQAยฎ guidelines and state and federal regulations.
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Valid and active Registered nurse (RN) in Missouri and Kansas.
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Case Management Certification within 3 years of hire date or within 3 years of transfer to Case Management role/department.
Requirements
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Provides prior authorization of the transplant and manages individual member cases.
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Educates members, providers, and other customers regarding transplant benefits.
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Ensures proper payment of pre-transplant, transplant, and post-transplant claims.
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Accurately reports potential high cost members and tracks costs on members currently undergoing transplants.
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Serves as transplant information source for other departments of the company.
Benefits
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Highly competitive total rewards package, including comprehensive medical, dental and vision benefits.
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401(k) plan that both the employee and employer contribute.
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Annual incentive bonus plan based on company achievement of goals.
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Time away from work including paid holidays, paid time off and volunteer time off.
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Professional development courses, mentorship opportunities, and tuition reimbursement program.
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Paid parental leave and adoption leave with adoption financial assistance.
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Employee discount program.