[Hiring] Clinical Innovation Specialist @Treace

Role Description

This is a remote position requiring travel. Candidates should be prepared to support various U.S. regions as needed - up to 70% travel.

Treace is seeking a Clinical Innovation Specialist (CIS) for a remote-based role requiring travel, to guide and support new surgeon customers and operating room (OR) teams. The CIS ensures confidence in Treace's innovative product portfolio and procedures, focusing on their safe and effective application across diverse patient and clinical environments. This individual will play a vital role in customer adoption, retention, and new product launches.

• Support Surgeons During Procedures
  • Attend surgeries with new surgeon customers, providing technical guidance to optimize outcomes and customer experience.
• Conduct Clinical Training
  • Provide product training and education for surgeons (didactic and cadaveric labs) and sales teams within assigned regions.
• Product Launch Collaboration
  • Partner with Product Management to ensure successful introductions of new product innovations into market.
• Build Strong Customer Relationships
  • Establish enduring partnerships with surgeon customers and key accounts to promote long-term satisfaction and retention.
• Promote Technical Excellence
  • Share surgical protocols, techniques, and insights ("tips and tricks") to assist OR teams and enhance clinical acumen.
• Gather and Share Customer Feedback
  • Act as the primary liaison for customer insights and feedback on product performance to improve design, satisfaction, and usability.
• Drive Sales Engagement
  • Develop pipelines of new surgeon trainees and users in collaboration with the sales team, while supporting trade shows, educational labs, and regional events.
• Technical Support for Sales
  • Provide feedback and evaluate sales team performance to enhance their technical proficiency and product knowledge during sales calls and presentations.
• Industry Insights
  • Keep management and marketing informed of relevant industry trends, product advancements, and changing customer needs.

Qualifications

• Bachelor’s degree in a science or closely related field is preferred; equivalent combination of education, training, and experience may be considered in lieu of a degree.
• Three (3) + years of successful clinical or product specialist or field sales experience with a surgical implant company (foot and ankle experience preferred), or 1+ years as a member of an Operating Room surgical team (RN or PA).
• Must reside in the assigned region.
• Previous operating room experience is required.
• Must be able to travel up to 70-90%, with some weekends required.

Company Description

Treace’s mission is to be the leader in the surgical treatment of bunions by establishing the Lapiplasty® System as the standard of care. We are committed to operating our business with the highest standards of ethical conduct. We intend to exceed our customers’ expectations through an innovation-driven, high-velocity approach to solving treatment and surgical problems. With our products and services, our mission is to assist foot and ankle surgeons in improving patient outcomes and reducing healthcare costs, while providing rewarding experiences and opportunities for our employees and stakeholders.