[Hiring] Clinical Health Coach @US Imaging Nimble Health

Role Description

Nimble Health is growing and looking for dedicated, compassionate health care professionals to join our health coach call center team.

Telephonic Health Coach Responsibilities:

• Complete Initial Intake for new members to see how Nimble Health can best support their care journey.
• Review care history with patients with care navigation and/or education on Nimble Health services.
• Regular check-in calls to support the member’s care journey and track symptoms, treatment, and care satisfaction, and offer key Nimble Health services.
• Explain key and relevant program benefits to support the patient’s care journey.
• Offer care decision support, education material, navigation support, and advocacy.
• Post surgery follow-up.
• Exercise clinical judgment in life and limb-threatening situations for proper connection and communication to the current treating provider or emergency medical services if warranted.

Qualifications

• Must be Fluent in Spanish & English – This is a bilingual role.
• At least 2-3 years of relevant orthopedic or telephonic health coach experience.
• Experience in orthopedic care is preferred. This may include roles such as ortho care navigator, ortho triage, virtual health coach, in-clinic or pain management office, ortho surgery center, or ortho rehab experience.

Requirements

• Relevant Backgrounds:
• Ortho/Pain Management office manager
• Ortho/Pain Management medical assistant
• Athletic Trainer
• PTA
• Certified Ortho Tech
• PT/OT
• Experience working in a telephonic role desired (call center, telephone triage, health coach, or care manager).
• Excellent interpersonal skills and ability to engage members.
• Hard-working and able to handle the pressure of a fast-paced team-based environment.
• Comfortable working with a remote team.

Benefits

• Salary commensurate with experience and background ($30.00 an hour).
• Full-time positions are eligible to participate in company benefits including Medical, Dental, Vision, Life Insurance, LTD, AD&D, Spouse, and Dependent Life.
• Retirement plan (401k) with company match, paid holidays, and paid time off.
• Full-time remote opportunities available to begin March 2026.
• Schedules are Monday – Friday, No weekends, No holidays.
• Looking for candidates 12:30am - 9:00pm EST.
• Remote opportunity; Company has an office located in Tampa.