Role Description
The Clinical Financial Case Manager - RN (CFCM-RN) implements and supports the philosophy, mission, values, standards, policies, and procedures of The Ohio State University Wexner Medical Center. The CFCM-RN functions within the multidisciplinary team to secure complex pre-authorizations and prevent/appeal clinical denials. The job duties require the utilization of clinical knowledge to interpret and apply medical necessity guidelines to determine appropriateness for services provided. The CFCM-RN makes determinations on the appropriate level of care (Inpatient or Observation) based on the ability to read, understand, and interpret documented clinical information. The role requires CFCM-RNs to become Subject Matter Experts (SME) for assigned payers as well as governmental payer requirements and audits such as RAC, MAC, QIO, etc. The CFCM-RN maintains an awareness of State and National Health care trends, JCAHO, CMS, and third-party payer Utilization Management guidelines.
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Ability to communicate in a positive and professional manner using all mediums (email, chat, phone, etc.).
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Financial aspects involve acquiring knowledge of:
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Managed Care
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Scheduling
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Financial Counseling
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Pre-Certification
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Admissions/Discharges/Transfers
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Clinical workflows and documentation
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Revenue Management
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Charge Description Master
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Coding (Diagnosis, HCPCS, Revenue Codes, Procedure Codes, Modifiers, etc.)
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Medical Information Management
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Release of Information
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Case Management
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Utilization Management
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Clinical Documentation Improvement
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Compliance
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Legal
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Finance
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Transplant workflows
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Billing
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Follow Up
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Cash Posting
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Ability to read, understand and interpret a payer remit, denial/remark codes, and expected reimbursement to determine the cost effectiveness of completing an appeal.
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Must be versatile, flexible, and very adaptable to change due to constantly changing payer rules.
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Ability to troubleshoot, problem solve, continuously learn, be highly independent, self-motivated, and possess elevated interpretive skills.
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Ability to work closely with departments such as Legal, Medical Information Management, Physician groups, and the Business Office.
Qualifications
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Bachelorโs degree in nursing with current license required.
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Minimum of 2 years clinical care experience, caring for patients, anticipating their needs, and understanding the physicianโs plan of care.
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Experience collaborating with physicians and their designees.
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Strong, proven analytical skills. Ability to make educated decisions.
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Extensive knowledge of clinical operations and patient flow.
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Skilled at synthesizing large volumes of information and concisely communicating either verbally or in writing.
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Proficient in Microsoft Office Products such as: Word, Power Point, Excel, SharePoint, Teams, OneNote, etc.
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Proficient in Adobe Professional.
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Proficient in using email, fax machines, copy machines, internet browsers.
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Proficient at typing.
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Proficient in Technology, Computer, and Web applications.
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Must be able to multitask and move between applications quickly and frequently.
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Must be able to orientate self to new applications quickly.
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Must be able to manage complexities of working in multiple applications such as IHIS, MS Office products, 3M, and all payer websites/applications.
Requirements
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Location: Remote Location
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Position Type: Regular
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Scheduled Hours: 40
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Shift: First Shift
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Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.
Benefits
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Equal opportunity employer, including veterans and disability.