Role Description
The Clinical Educator (CE) is a key field-based member of the US Rare Blood Disorders and Oncology Patient Services team. The CE provides disease and product information and ongoing support, when appropriate, to ITP, aTTP, and multiple myeloma patients and caregivers.
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Establish and maintain a strong working relationship with relevant HCP staff to provide education to ensure a seamless experience for patients.
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Act as a subject matter expert on disease state, product, administration, and services.
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Work collaboratively with cross-functional team members to facilitate timely and ongoing access to therapy.
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Ensure full compliance with all corporate and industry policies and legal and regulatory requirements for all field activities.
Main Responsibilities
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HCP Site Education (40%)
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Educate health care providers to ensure they are well informed prior to treating prescribed patients with approved resources.
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Educate staff on disease, product, procurement, administration, and support services in accordance with approved resources post RX.
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Develop and maintain account plans to support ongoing education. Utilize CRM to manage territory and record activities.
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Conduct educational programming with HCP staff utilizing approved resources.
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Patient Assistance (20%)
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Ensure the patient is well educated and does not face unnecessary barriers to therapy.
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Communicate any treatment barriers to the prescriber/office staff.
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Collaborate with field partners to reduce overall cycle time for prescribed patient starts.
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Collaborate cross-functionally with other field-based teams and case managers to support patient access, enrollment, and appropriate adherence to prescribed therapy.
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Patient Education (40%)
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Engage with ITP, aTTP, and multiple myeloma patients to educate on disease and product using approved resources.
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Conduct branded and unbranded patient education programs (live and virtual) for ITP, aTTP, and multiple myeloma patients using approved resources.
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Support appropriate ongoing adherence to prescribed therapy.
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Identify opportunities to further support the ITP, aTTP, and multiple myeloma communities, including representing Sanofi at local patient events.
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Maintain accurate and timely documentation of patient engagement within the CRM system.
Qualifications
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BA/BS Degree is required; a nursing or clinical background is required; an advanced degree is a plus.
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Previous 3+ years pharmaceutical/biotech industry experience.
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Previous 3+ years prior experience in field educator role (pharmaceutical sales, pharmaceutical clinical educator, hospital or home health) is required.
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Rare Disease, Hematology/Oncology, Apheresis experience preferred.
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Prior pharmaceutical product launch experience preferred.
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Ability to meet requirements for hospital credentialing.
Requirements
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Ability to travel up to 60% within a territory is required; ability to travel to meetings/trainings/programs as necessary - additional travel will be required within the assigned geography.
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Ability to work occasional weekends and evenings to attend conferences, events, and for other business needs.
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Valid Driverβs License.
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Candidates must complete all fleet safety training and must maintain an acceptable driving record regarding accidents and incidents.
Benefits
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Make your work count by supporting a company that brings life-changing treatments to millions.
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Drive progress from within by helping simplify, scale, and modernize how a global biopharma business delivers smarter, faster, and more sustainably.
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Support teams across science, medicine, and operations by building better systems, shaping bold strategies, and enabling innovation at speed.
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Make an impact across borders and functions, collaborating with leaders to turn complex challenges into real-world solutions.
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Advance your career through stretch roles, cross-functional moves, and development opportunities designed to match your ambition.
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Thrive in inclusive, high-performing teams where every role matters and every voice helps shape whatβs next.