[Hiring] Clinical Coordinator RN @UnitedHealth Group

Role Description

The Clinical Administrative Consultant RN (CAC, Clinical Coordinator) is responsible for providing expertise as a clinical interface or liaison within the company to resolve and prevent issues concerning initiation and delivery of patient care. The CAC applies their field experience, expertise and clinical nursing assessment skills to:

• Assess new patient referrals for appropriateness of home or AIS treatment.
• Verify physician orders for therapy.
• Determine administration method and patient supply requirements with the pharmacy team.
• Determine nursing care needs and source for these services.
• Execute all tasks with a focus on patient-specific needs.

You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Receives, evaluates, accepts and executes the initial patient intake process to assure that patient verification, assessment, teaching and the ongoing scheduling of nursing services occur in a timely manner.
• Reviews patient chart for admission criteria, assessing patient’s needs will be met, therapy is appropriate and environment is safe.
• Assures timely communication with other company personnel, and outside providers, especially physicians and other agencies, to assure the quality and continuity of patient care.
• Ability to establish and maintain positive clinical rapport with all patients and their families, representing Optum Infusion Pharmacy.
• Communicates coordination of care with alternate providers (AIS, hospice) and documents communication.
• Collaborative relationships involving agencies delivering services on behalf of/or in conjunction with Optum Infusion Pharmacy.
• Utilizes Electronic Medical Record (EMR) and documentation systems to clearly communicate patient status during clinical review, coordination of care and ongoing support of patients.
• Maintain current nursing licensure in all states in which patients are serviced, as required by the respective State Boards of Nursing and/or Department of Health.
• Assist in securing and maintaining licensure and accreditations warranted by Optum Infusion Pharmacy.
• Compliance and adherence to State and Federal regulations and laws, JCAHO, HIPAA, CPR, and infusion pharmacy and nursing licensure accepted standards of practice.
• Participates in staff meetings with nursing and pharmacy.
• Maintain all mandatory education required upon hire and annually per policy.
• May be required to represent the company in clinical interactions as requested.
• May provide education regarding Optum Infusion Pharmacy services, for both internal and external customers.
• Function as clinical educator, and resource.
• Represents self in a professional and ethical manner at all times, while representing Optum Infusion Pharmacy.
• May be asked to participate in cross training of the various clinical functions in order to function in multiple roles as required.
• Other duties as requested.

Qualifications

• Current, unrestricted Compact RN license.
• Willing and/or able to obtain additional RN licensures in the states of: AK, CA, HI, IL, MA, MI, MN, NV, NY and OR if licensure is not currently active.
• 2+ years of experience in Infusion Therapy and Home Health with specific proficiency in infusion therapy.
• Knowledge of and experience with Microsoft Office and electronic medical records (EMR) programs.
• Willing and able to work with an interdisciplinary team of professionals.
• Advanced interpersonal communications, both written and verbal.
• Proven ability to maintain confidentiality in all aspects of patient, staff and agency information.
• Proven ability to assume a flexible work schedule.
• Proven ability to meet attendance, overtime, on-call, and other reliability requirements of the job.
• Proven ability to work independently in home or alternate site settings.
• Proven ability to work under pressure with clinical emergencies if required.

Preferred Qualifications

• CRNI (Certified Registered Nurse Infusion).
• 3+ years of experience in Infusion Therapy and Home Health with specific proficiency in infusion therapy.
• Experience within a healthcare organization providing coordination and navigation of patient care between providers.
• Knowledgeable and/or experience in HIPAA; OSHA; JCAHO.
• Knowledge of the Infusion Nursing Society (INS) standards of practice, policies and procedures.

Benefits

• Comprehensive benefits package.
• Incentive and recognition programs.
• Equity stock purchase.
• 401k contribution (all benefits are subject to eligibility requirements).
• Hourly pay for this role will range from $29 - $52 per hour based on full-time employment.

Application Deadline

This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.