[Hiring] Clinical Case Manager Behavioral Health SNP @CVS Health

Role Description

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Are you a licensed behavioral health professional looking for meaningful work-life balance? Join a collaborative care management team where you can make a real difference by supporting members with complex behavioral health needs—all from the comfort of your home.

What You'll Do

• Conduct comprehensive behavioral health and psychosocial assessments
• Develop and manage individualized care plans
• Coordinate care with providers and community resources
• Support members through crisis intervention, referrals, and ongoing follow-up
• Use motivational interviewing and coaching techniques to drive positive outcomes
• Identify and address quality-of-care concerns
• Maintain accurate, compliant clinical documentation

Qualifications

• Master’s degree in social work, Counseling, Psychology, or a related field
• Active, unrestricted clinical license (LCSW, LSW, LISW, LCPC, LPC, LP, LMFT, LMHC, LMSW, or equivalent)
• 3+ years of post-master’s direct clinical experience
• 3+ years of experience treating mental health and substance use disorders
• 3+ years of case management experience
• Experience with crisis intervention and motivational interviewing
• Strong technical skills and ability to thrive in a fast-paced, telephonic environment

Requirements

• Managed care, care management, or utilization review experience
• Discharge planning and care coordination experience

Benefits

• Fully remote position within the U.S.
• Stable Monday–Friday schedule
• No nights, weekends, or holidays
• Opportunity to build meaningful member relationships
• Collaborative, interdisciplinary team environment
• Make a large-scale impact on behavioral health outcomes
• Comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families
• Medical, dental, and vision coverage
• Paid time off
• Retirement savings options
• Wellness programs and other resources, based on eligibility