[Hiring] Clinical Care Coordinator @Centerstone

Role Description

The Clinical Care Coordinator is responsible for managing a caseload of clients, documentation and charting in electronic health record, communicating with multidisciplinary teams, educating the community on available programming, and ensuring adequate patient care, with a main focus on veterans, military and their families receiving quality outpatient counseling services. They also review recommendations from the patient's mental health care providers and coordinate treatment and community resources available to the patient through the Military Services program and partnered organizations.

• Military cultural competency and a well-developed understanding of community resources for outpatient counseling is crucial.
• The care coordinator should be engaging and energetic while maintaining professional relationships with the community they will serve.
• Capable of engaging the Veteran and civilian community using a variety of modalities including online, virtual, and in-person means.

Qualifications

• Bachelor’s degree in Social Work, Psychology, or a related field.
• Military affiliation required. Candidates must be a current or former service member, spouse or family member of an active-duty service member or veteran, or a Gold Star spouse or family member.
• General office experience or behavioral health experience.
• Preferred: Experience with community outreach, resource navigation, and referral services.
• Preferred: Experience establishing relationships with community organizations and connecting individuals to appropriate resources.

Requirements

• Perform all duties within HIPAA regulations.
• Implement policies and procedures across the enterprise.
• Engage and link referrals for outpatient counseling services with providers across the US and abroad.
• Conduct follow-up calls to assess risk level for individuals with a history of suicidal ideation.
• Contribute to the management of resource database and provider network credentialing.
• Authorize outpatient treatment services as per program specific protocols.
• Facilitate communication and collaboration among diverse community settings.
• Increase positive awareness of Centerstone Military Services in diverse community settings.
• Drive eligible patients and their families to utilize Centerstone's programs.
• Assess programs to determine efficacy and areas of improvement.

Benefits

• Medical, dental, and vision health coverage.
• Flexible Spending and Health Savings Accounts.
• 403b retirement plan with company match.
• Paid time off and ten paid holidays.
• AD&D Insurance, Life Insurance, and Long Term Disability (company paid).
• Employee Resource Groups.
• Continuing education opportunities.
• Employee Assistance Program.