[Hiring] Clinical Care Coordinator @Centerstone

Role Description

The Clinical Care Coordinator is responsible for managing a caseload of clients, documentation and charting in electronic health record, communicating with multidisciplinary teams, educating community on available programming, and ensuring adequate patient care, with a main focus on veterans, military and their families receiving quality outpatient counseling services. They also review recommendations from the patient's mental health care providers and coordinate treatment and community resources available to the patient through the Military Services program and partnered organizations.

Military cultural competency and a well-developed understanding of community resources for outpatient counseling is crucial. The care coordinator should be engaging and energetic while maintaining professional relationships with the community they will serve and are capable of engaging the Veteran and civilian community using a variety of modalities including online, virtual, and in-person means.

Qualifications

• Bachelor's Degree in Social work, Psychology or other related field is required
• Preferred Experience:
  • Must have serviced in the military, or is a spouse of an active-duty service member or veteran, Gold Star spouses or family members, or is family of a service member
  • Outreach and community referral experience preferred

Requirements

• Effectively communicate via written, verbal, in person and virtual methods.
• Strong communication skills, both written and verbal
• Punctual and dependable with meetings, deadlines, and administrative task support
• High level of customer service skills and professional etiquette and conduct professional follow ups with leadership, patient base, and stakeholders.
• Ability to work both independently and as an engaged member of a team through attendance at weekly team huddles, monthly team syncs, and 1x1 supervision.
• Familiar with current social media platforms.
• Excellent analytical and organizational skills.
• Ability to problem solve complex issues and deliver effective decision making.
• Demonstrate knowledge and competency in providing service linkage and referrals for programs, services, and other community resources.
• Knowledge of suicide assessments and interventions
• Therapeutic skills and knowledge of EBTs.
• Working knowledge of Microsoft Office [specifically Excel], Adobe, and Zoom software applications.

Benefits

• Medical, dental, and vision health coverage
• Flexible Spending and Health Savings Accounts
• 403b retirement plan with company match
• Paid time off and ten paid holidays
• AD&D Insurance, Life Insurance, and Long Term Disability (company paid)
• Employee Resource Groups
• Continuing education opportunities
• Employee Assistance Program