[Hiring] Clinical Care Coordinator @UNITED WOUND HEALING PS

Role Description

The Clinical Care Coordinator is responsible for maintaining care coordination dashboards, patient lists, and tracking for CCM/PCM programs. Key responsibilities include:

• Track referrals, authorizations, and follow-up appointments across specialty and post-acute services
• Conduct non-clinical patient and family outreach, including welcome calls and appointment reminders
• Coordinate communication between patients, facilities, Care Managers, and providers
• Gather, upload, and organize medical records, wound photos, labs, and imaging reports
• Support scheduling for follow-up visits, interdisciplinary rounds, and provider appointments
• Complete clerical tasks related to Care Management, including outreach, scheduling, and documentation
• Monitor admissions, discharges, and census changes from all care settings
• Prepare patient summaries, reports, and materials for care team meetings
• Escalate clinical concerns promptly to a Care Manager or provider
• Participate in required training, meetings, and compliance activities

Qualifications

• Active MA, LPN, or RN license/certification in the state of Hawaii
• Computer savvy; intermediate proficiency in MS Suite — Word, Teams, Outlook, and Excel
• Strong verbal and written communication skills; professional phone etiquette and excellent customer service
• Excellent attention to detail, strong time management, and ability to prioritize time-sensitive situations with urgency
• Strong interpersonal skills with the ability to communicate effectively across a variety of people and settings
• Ability to multitask while providing compassionate patient care in a fast-paced environment
• Leadership qualities with the ability to work well within a team of healthcare professionals
• Self-motivated, punctual, dependable, trustworthy, honest, and professional with a positive attitude

Requirements

• Full-Time, M–F
• Remote position based in Oahu, HI

Benefits

• Competitive Pay (DOE)
• Medical, Dental, Vision
• Paid Time Off
• 401(k)
• Typical hours 8:00 AM – 4:30 PM; no nights or weekends
• A collaborative, team-driven culture that promotes recognition and celebrates everyday wins