[Hiring] Clinical Assistant @Natera

Role Description

The Clinical Assistant I supports the Genetic Counseling team by collecting follow-up data, serving as a liaison between other departments, and assisting with product improvements, abstract submissions, and student rotations.

Primary Responsibilities

• Communicates directly with Shipping, Sample Accessioning, Customer Support, and lab teams to:
  • Troubleshoot issues
  • Verify samples
  • Streamline processes
  • Serve as a liaison between these teams and the genetic counselors
• Assist with data collection for internal projects/product development and abstracts, and provide review/edits for authored abstracts
• Participates in team meetings
• Coordinates student rotation schedules
• Review incoming referrals and request additional documentation/clarification when needed
• Request and track sample collection kits and answer patient questions regarding samples
• Update internal databases regarding test development progress and make notes in LIMS case ‘notes’ for each patient or provider contact
• Collect transfer and pregnancy outcome data from clinics and patients
• Assist genetic counselors in answering questions from clinics and customer support
• Coordinate record release requests from patients
• Assist GCs in obtaining applications and tracking licensure in each state
• This role works with PHI on a regular basis both in paper and electronic form and has access to various technologies to access PHI (paper and electronic) in order to perform the job
• Employee must complete training relating to HIPAA/PHI privacy, General Policies and Procedure Compliance training, and security training as soon as possible but not later than the first 30 days of hire
• Must maintain a current status on Natera training requirements
• Employee must pass post-offer criminal background check
• Performs other duties as assigned

Qualifications

• High School Diploma (required)
• BA/BS in biology, allied health, or science related field (strongly preferred)
• Will consider candidates in pursuit of four-year bachelor’s degree program provided they meet required education requirements and at least 2-3 years professional work experience in biotech, life sciences, or related industry

Knowledge, Skills, and Abilities

• Experience with Microsoft Excel, Google mail, and Google Documents
• Excellent organization and attention to detail

Compensation

The pay range is listed and actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications, and specific office location. This may differ in other locations due to cost of labor considerations.

Remote USA: $17.04 — $21.30 USD

Benefits

• Comprehensive medical, dental, vision, life, and disability plans for eligible employees and their dependents
• Free testing for Natera employees and their immediate families
• Fertility care benefits
• Pregnancy and baby bonding leave
• 401k benefits
• Commuter benefits
• Generous employee referral program

Company Description

Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives.

The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers, and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you’ll work hard and grow quickly. Working alongside the elite of the industry, you’ll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management.