[Hiring] Clinical Applications Specialist - Computed Tomography/Diagnostic X-Ray @Philips

Role Description

As a Clinical Applications Specialist, you will combine your interpersonal, clinical, and sales skills with our robust learning and development programs and commitment to on-the-job training to support pre-sales and customer education for Philips Computed Tomography (CT) and Diagnostic X-Ray (DXR) products.

• Utilizing exceptional organization and customer service skills to provide pre-sales support and deliver post-sales application training, serving as the primary liaison for customers and internal stakeholders during multiple phases of the sales and implementation processes.
• Scheduling and delivering onsite applications trainings, go-lives, and ongoing support to end user clinicians on the effective and efficient use of Philips products, according to guidelines, proactive training plans, and/or workflow analysis.
• Assisting sales account teams with customer presentations, demonstrations, trials, site visits, trade show support, and education events, specifically focused on clinical and technical components.
• Confirming the product and/or solution is ready for use; performing clinical configurations and set-up, as required.
• Fostering excellent customer experiences and strong business relationships to understand needs and business drivers to develop training solutions for pre-sales, installation, and post-installation support.
• Facilitating the resolution of customer issues by leveraging a OnePhilips approach with the sales and services teams, following escalation and feedback processes.
• Collaborating on business priorities, new product introductions, business unit related projects, clinical/technical input for request for proposal, and configuration of quotations and orders.
• Approximately 80% national travel throughout Canada is required (this role will heavily support within Ontario). Occasional overnight stays and travel by air and/or train may be required.

Qualifications

• 5+ years of experience as a CT Technologist or a Medical Radiation Technologist (MRT) specializing in CT in a hospital environment.
• Knowledge of Philips CT and DXR equipment and applications highly preferred.
• Verification for current/active certification through the Canadian Association of Medical Radiation Technologists (CAMRT) or the provincial regulatory medical radiation college.
• Bilingual French and English skills, both written and verbal, are required.
• Completed a college diploma or bachelor’s degree program in a medical radiation field and specialized post-certification training.
• Passionate about technology and education related to patient care.
• Prior clinical preceptor, clinical training, adult education delivery and/or clinical sales experience is highly preferred.

Requirements

• Must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this Clinical position.
• Work in an office/home office and/or remote setting, as well as in a hospital/healthcare environment; adhere to requirements.
• Work flexible hours (based on business needs).
• Wear all required personal protective equipment.
• May be required to comply with vendor credentialing.

Benefits

• Annual pay range for this position is $77,000 to $121,000.
• Includes company fleet/car, training, and advancement opportunities.
• Actual base pay offered may vary depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity.
• Other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered.
• Eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, DC Pension, Flex Dollars (for HSA/PSA/RRSP), stock purchase plan, education reimbursement and much more.

Company Description

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.