[Hiring] Clinical Applications Specialist @Hologic

Role Description

Are you passionate about supporting clinicians, improving customer confidence and helping healthcare teams get the best from innovative medical technology? Hologic is looking for a Clinical Applications Specialist to support our Sonata® products across the Midlands, UK. This is a highly customer-facing role, ideal for someone who combines strong clinical knowledge, excellent communication skills and the confidence to train, support and partner with healthcare professionals in a dynamic environment.

As one of the key points of contact for our customers, you will:

• Provide advanced applications support to new and existing Sonata customers across the Midlands.
• Deliver high-quality training to clinicians and healthcare teams on the effective use of Sonata products.
• Support customers throughout the opportunity journey, including pre-site and site assessments.
• Assist with applications troubleshooting, helping customers resolve issues efficiently and confidently.
• Build strong relationships that support customer retention, satisfaction and long-term partnership.
• Identify growth opportunities within existing accounts and gather insights from competitive accounts.
• Capture customer feedback and insights to help inform potential product, service and training improvements.
• Provide commercial and clinical applications support at conferences, trade shows and customer events.
• Represent the Voice of the Customer internally, ensuring customer needs are understood and acted on.
• Work closely with Sales, Field Service Engineering, Marketing, Technical Solutions and Customer Service to deliver a first-class customer experience.

Qualifications

• A bachelor’s degree or equivalent experience in Life Sciences, Nursing, Radiology, Healthcare, Medical Technology or a related field.
• Relevant clinical experience, ideally within women’s health, gynaecology, theatre, surgical or outpatient procedure environments.
• Experience supporting or training users on medical devices, capital equipment or clinical applications.
• Strong understanding of clinical workflows and the needs of healthcare professionals.
• Ability to develop and maintain strong product knowledge of the Sonata portfolio and associated services.
• Confidence using Microsoft Office Suite.
• Experience with CRM and ERP systems, ideally Salesforce and Oracle.
• Awareness of UK healthcare environments, NHS and/or private sector customer needs, and relevant local accreditation or training requirements.
• A full UK driving licence and the ability to travel frequently across the Midlands and, when required, further afield.

Requirements

• Relevant clinical, sonography, theatre, gynaecology, nursing or medical device applications experience.
• Enjoy working directly with customers and solving problems in real-world healthcare settings.

Benefits

• Salary: £39,000 - £47,000 + bonus. The final offer will depend on experience, skills, and alignment with internal pay structures.
• Comprehensive benefits package including pension and insurances.