[Hiring] Clinical Applications Analyst II - OpTime @Essentia Health

Role Description

Provides a variety of services and high level support for the analysis of mid complexity projects along with the support and maintenance of EHR applications that are affected. Successfully leads initiatives and projects with other staff. Subject matter expert in assigned applications and works to develop a breadth of knowledge across applications.

• Develops, implements, and presents educational programs for end users.
• Acts as the liaison between customer and support staff to resolve issues.
• Understands and adheres to service provider/customer chain of accountability that ultimately leads to the patient.
• Must be highly responsive to customers and show an aptitude for the translation of customer requirements into feasible options within the application.
• Plans and implements technology learning programs.
• Assesses users during technology learning programs for successful competence.

Works under general supervision.

Qualifications

• Bachelor’s degree in Information Services, Business, Healthcare or related field of study plus 2 years of experience in Information Services, Business Services, Healthcare or related field
• OR Associates degree and 4 years of experience in Information Services, Business Services or Healthcare.
• OR 6 years of experience in Information Services, Business Services or Healthcare
• Certification in Epic inpatient applications preferred

Requirements

• FTE: 1
• Possible Remote/Hybrid Option: Remote
• Shift Rotation: Day Rotation (United States of America)
• Shift Start Time: 8:00 AM
• Shift End Time: 4:30 PM
• Weekends: No
• Holidays: No
• Call Obligation: Yes
• Union: Union Posting Deadline:
• Compensation Range: $66,539.20 - $99,819.20

Benefits

• Comprehensive medical, dental, vision, life, and disability insurance.
• Supplemental options to fit your needs.
• 401(k) plan with employer contributions.
• Investment in professional development through training, tuition reimbursement, and educational programs.
• Flexible scheduling and generous time off.
• Wellness resources focused on physical, mental, and emotional health.