[Hiring] Clinical Application Support @Vytalize Health

Role Description

This is the principal purpose or focus of the role. The summary should provide information to distinguish the role's major function and activities from those of other roles. The Clinical Application Specialist is a key member of the Clinical Applications Support (CAS) team and serves as a subject matter expert for Electronic Health Record (EHR) systems and related clinical applications. This is a junior-to-mid level individual contributor role that partners closely with provider practices, Practice Transformation Managers (PTMs), Operations, Performance, and internal technology teams to optimize EHR workflows, improve clinical data capture, and support value-based care initiatives.

The Clinical Application Specialist moves beyond reactive support and plays a proactive role in practice engagement, workflow optimization, documentation standardization, and clinical data enablement. The role is designed to help expand the CAS team’s impact into workflow and EHR data optimization projects—supporting improved quality reporting outcomes while reducing dependence on manual chart abstraction.

Qualifications

• Associate’s degree in healthcare, business, information systems, or related field required; Bachelor’s degree preferred.
• 1–3 years of experience supporting EHR systems, clinical applications, or healthcare technology environments.
• Direct experience working with provider practices, clinical staff, or healthcare operations teams.
• Working knowledge of common EHR platforms such as Epic, NextGen, Athenahealth, Practice Fusion, Allscripts, or similar systems.
• Understanding of clinical workflows, documentation practices, and structured data capture for quality reporting purposes.
• Familiarity with value-based care models such as MSSP or private payer VBC programs is a plus.
• Experience supporting EHR integrations, data feeds, or vendor coordination preferred.
• Strong analytical and problem-solving skills with a track record of seeing issues through to resolution.
• Clear written and verbal communication skills, with the ability to translate technical concepts to non-technical audiences.
• Strong organizational skills with attention to detail and documentation discipline.
• Ability to manage priorities effectively in a fast-paced, evolving environment.
• Proficiency with Microsoft Office and collaboration tools including Teams and SharePoint.

Requirements

• None required for licensure/certifications.

Benefits

• Maintain confidentiality, data security, and professionalism at all times.
• Collaborative, service-oriented mindset with a proactive approach to continuous improvement.
• Willingness to learn new systems, workflows, and healthcare programs as the CAS function continues to mature.