[Hiring] Clinical Administrator @Charlie Health Clinical

Role Description

Charlie Health is looking for a dynamic individual to support our clinical team with scheduling & attendance, data collection, technology issues, and project-based tasks. This candidate will play a critical role in maintaining the efficiency of our clinical team to deliver the best possible care to our clients.

Responsibilities

• Open groups and ensure technical setup for day's expected clients
• Virtual interaction with clients -- welcoming them to group, answering questions
• Facilitates client and group facilitator virtual entry during treatment session
• Monitors group attendance and helps to contact any absent clients
• Verifies and publishes group attendance for all days and times of treatment
• Effectively communicates client absences, technological difficulties, or clinical concerns with relevant team members, clients, and families
• Provides clients and families with calendar invitations and text reminders to treatment sessions
• Track and monitor alumni or family groups as needed
• Administer surveys
• Other duties as assigned

Qualifications

• W2 part-time role
• Must be available for 10 hours/week minimum
• Clinical Administrators must have availability:
  • Monday - Thursday from 3-8pm MT (highly preferred)
  • Monday - Thursday from 10-2pm MT
  • Friday/Saturday availability highly preferred
• Work authorized in the United States and native or bilingual English proficiency
• Have access to reliable technology resources & WiFi to work in a remote setting
• Previous expertise working with a wide range of ages, including children, teens, young adults, and adults clients in both individual and group settings is highly preferred
• High attention to detail and ability to work independently and efficiently
• Proficiency with cloud-based communication and software–Slack, Dropbox, Gmail, Zoom, Google Drive, EMR
• Limited proficiency in Microsoft Office–Excel, or Google Sheets

Benefits

• Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees.

Additional Information

• The expected pay for this role will be $20.00 per hour.
• Based on the nature of this role, you will need to complete several state background checks for clearance to see clients. Florida requires a fingerprint-based background check.
• Please note that the cost for this background check will be paid for in full by Charlie Health.

Our Values

• Connection: Care deeply & inspire hope.
• Congruence: Stay curious & heed the evidence.
• Commitment: Act with urgency & don’t give up.