Role Description
Vista Robles Dental Group is seeking a detail-oriented and dedicated Claims Processing Specialist to join our team in the Health, Wellness, and Fitness industry. This role plays a vital part in ensuring accurate and timely processing of dental insurance claims, helping our patients receive the benefits they deserve while supporting the smooth operation of our practice.
As a Claims Processing Specialist, you will be at the forefront of managing insurance documentation, verifying coverage details, and collaborating closely with insurance providers. If you have a passion for precision, excellent communication skills, and a commitment to patient care, this opportunity is for you.
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Prepare, review, and submit insurance claims in compliance with company policies and insurance regulations.
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Verify insurance benefits and eligibility through various insurance portals and direct communication.
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Follow up on unpaid or denied claims, identifying issues and working toward resolution.
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Maintain accurate records of claims status, patient information, and correspondence with insurance carriers.
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Assist with billing inquiries related to insurance claims and provide support to patients as needed.
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Stay current with changes in dental insurance policies, coding, and industry best practices.
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Collaborate with internal teams to improve claims processing workflows and accuracy.
Qualifications
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High school diploma or equivalent required; Associateβs degree or certification in medical/dental billing or related field preferred.
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Minimum of 2 years experience in dental or medical claims processing or billing.
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Strong knowledge of dental insurance plans, terminology, and claim submission procedures.
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Familiarity with dental billing software and electronic claims submission platforms.
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Excellent attention to detail and organizational skills.
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Effective communication skills, both written and verbal, with the ability to interact professionally with patients and insurance representatives.
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Ability to manage multiple tasks and prioritize in a fast-paced environment.
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Proficiency in MS Office applications, especially Excel and Outlook.
Requirements
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Efficiently process and submit dental insurance claims with accuracy and attention to detail.
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Verify patient insurance coverage and eligibility to facilitate seamless billing.
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Collaborate with insurance companies to resolve claim discrepancies and denials promptly.
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Maintain organized records and documentation related to claims processing.
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Support the billing and administrative teams to ensure timely reimbursement and patient satisfaction.
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Effective communication skills, both written and verbal, with the ability to interact professionally with patients and insurance representatives.
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Ability to manage multiple tasks and prioritize in a fast-paced environment.
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Proficiency in MS Office applications, especially Excel and Outlook.
Company Description