[Hiring] Chief Nursing Informatics Officer @UnitedHealth Group

Role Description

The Chief Nursing Informatics Officer (CNIO) is an executive healthcare leader who serves as the essential bridge between nursing practice and information technology. They ensure that health IT systems are thoughtfully designed, effectively implemented, and optimally utilized to support clinical workflows, enhance performance, and promote organization-wide adoption of technology. The CNIO identifies emerging trends in health informatics to strengthen the applications and systems that support high-quality healthcare delivery, supporting both patient outcomes and clinician wellbeing. As the primary advisor to executive nursing and organizational leadership, the CNIO guides the standardization and adoption of best practices across all facilities within the account. The CNIO supports organizational goals, regulatory requirements, and the needs of patients and clinicians by aligning people, processes, and technology to support evidence-based, efficient, and safe care.

This role will work collaboratively with other leaders within the MPP Provider Tech Services pillar, ultimately responsible for nursing informatics delivery to the client.

You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities

• Establish and execute the vision, direction, strategy, and culture of informatics in collaboration with other informatics and information services leaders to advance organizational goals and mission in our company and at assigned account.
• Collaborate with account Chief Information Officer (CIO), Chief Medical Informatic Officer (CMIO), Chief Nursing Executive (CNE), and Chief Nursing Officer (CNO), clinical and ancillary teams, and other executive leaders to advance digital transformation, interoperability initiatives, and account specific health IT initiatives.
• Provide strategic leadership in the development and application of informatics solutions and technologies to support all nursing domains within a multidisciplinary framework.
• Champion the adoption of innovative, evidence-based health IT solutions, which enhance evidence-based patient safety, care quality, evolving models of care and clinical decision-making.
• Streamline clinical workflow and ensure optimization of electronic health records (EHRs) and other health technologies by improving usability, automation, workflow integration, and operational efficiency.
• Utilize analytics to inform evidence-based practice, predictive modeling, and continuous quality improvement, communicating findings to key stakeholders.
• Serve as a change agent, fostering a culture of digital competency and innovation, adaptability, and continuous learning across nursing and interdisciplinary teams.
• Advise the development and implementation of training programs to advance digital health literacy among clinical and ancillary staff.
• Establish structures and processes to engage frontline clinicians in system design, implementation, optimization, and evaluation to ensure usability, relevance, and long-term adoption and impact.
• Ensure adherence to regulatory, legal, and ethical standards in nursing informatics and data/AI governance.
• Influence health IT policies and standards at the account level.
• Advocate and represent nursing in IT governance structures, AI governance, transformation initiatives, and decision-making processes.
• Foster a culture of inquiry and scholarly collaboration across interdisciplinary teams.

Qualifications

• Masters in nursing, informatics, healthcare administration, or related fields required, or active enrollment in a related Masters program.
• Active RN license.
• 10+ years in direct patient care across diverse settings.
• 7+ years leadership/management experience leading interdisciplinary teams, managing complex projects, and collaborating with executive stakeholders.
• 5+ years of experience with analyzing health IT clinical workflows to identify, evaluate, and assess new care delivery technology to deliver recommendations on integration impacts with existing workflows and systems to interdisciplinary teams to include executive leadership.
• 5+ years hands-on experience with electronic health records (EHRs), health IT implementation, workflow optimization, and data analytics.
• Willing or ability to travel up to 50% to client location in Maine.

Preferred Qualifications

• Certification in Nursing Informatics (e.g. ANCC).
• Proven experience in clinical informatics leadership, digital transformation, and health IT implementation.
• Proven experience working directly with executive leadership and other nursing leaders in developing and delivering technology changes, strategies, and/or projects.
• Solid executive management experience.
• Solid knowledge of artificial intelligence (AI), machine learning, interoperability, cybersecurity, and other emerging health technologies.
• Demonstrated project management principles, practices, and software development life cycle (SDLC) knowledge.
• Proven analytical skills with the ability to drive transformational, customer focused change and manage long-term progress.
• Proven organizational proficiencies to oversee multiple initiatives simultaneously and work in a fast-paced environment under limited supervision with excellent follow-through on detailed tasks.
• Proven excellent verbal and written communication skills.
• Solid ability to present to C-Suite and Board of Directors audiences.
• Proven problem solving skills with the ability to incorporate process improvement tools.
• Demonstrated ability to exercise sound judgment and discretion in decision making.
• Demonstrated ability to work independently and in a cross-functional team environment.

Benefits

• Comprehensive benefits package.
• Incentive and recognition programs.
• Equity stock purchase.
• 401k contribution (all benefits are subject to eligibility requirements).

Application Deadline

This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.