[Hiring] Chart Correction Specialist II @Mass General Brigham

Role Description

Responsible for reviewing, analyzing, and reporting on patient charts for end-to-end completion of complex corrections. Reviews coding done by providers to ensure that coding is accurate for compliance and maximum revenue. This role provides guidance and mentoring to the junior Chart Correction staff in determining the best approach to incidents.

• Investigates complex documentation issues and identifies root cause to resolve issues, ensuring a complete and correct legal health record for each patient.
• Communicate with providers and other healthcare members to obtain additional information and/or to clarify information regarding a chart.
• Makes independent decisions on how best to address critical registration and documentation errors impacting patient safety.
• Analyzes large-scale system errors because of conversion, build issues, and clinical system bugs, and implements correction plans.
• Processes patient requests for amendments to the clinical information in a patient’s medical record, in accordance with federal (HIPAA) guidelines.
• Attains a general understanding of site-level information systems, both active and historical (legacy). Works with CCU Manager to document and maintain data flow diagrams within the team’s knowledge base.
• Develops and implements policies and procedures to streamline the workflow of Chart Correction, increase productivity, and maintain consistency.

Qualifications

• Bachelor's Degree in Health Information Management required or Bachelor's Degree in Healthcare Administration required or Bachelor's Degree in Related Field of Study required.
• Related healthcare experience 2-3 years required.
• Ability to problem-solve and troubleshoot independently.
• Advanced understanding and use of medical terminology.
• Understand clinical workflows and concerns in a variety of healthcare business areas.
• Advanced comprehension of billing and fiscal information.
• Advanced computer skills.
• Strong attention to detail.

Requirements

• M-F 7AM - 3:30 PM EST shift hours required for remote role.
• A quiet, secure, stable, HIPAA-compliant workstation is required.

Benefits

• Competitive base pay.
• Comprehensive benefits.
• Career advancement opportunities.
• Differentials, premiums, and bonuses as applicable.
• Recognition programs designed to celebrate contributions and support professional growth.