[Hiring] Cell Therapy Case Manager @Iovance Biotherapeutics

Role Description

The Manager, TIL Therapy Case Management (Individual Contributor) plays a critical role in supporting patients navigating treatment with tumor-infiltrating lymphocyte (TIL) therapies, including Amtagvi. This position is a senior individual contributor responsible for managing complex, time-sensitive patient cases and serving as a subject matter expert on TIL therapy workflows. The role partners closely with patients, caregivers, and authorized treatment centers to coordinate each step of the treatment journey—from tumor procurement through infusion.

• Manage end-to-end patient cases for TIL therapy from referral through post-infusion
• Serve as a primary contact and trusted advisor for patients and providers
• Provide expertise on TIL therapy workflows including tumor procurement and manufacturing coordination
• Collaborate with treatment centers and interdisciplinary care teams
• Partner with internal teams to ensure alignment across time-sensitive milestones
• Identify and resolve barriers to therapy access
• Track critical milestones across the autologous treatment process
• Support site onboarding and share best practices
• Contribute to continuous improvement initiatives
• Maintain current knowledge of and follow established IovanceCares objectives, processes, regulatory and compliance standards, policies, and procedures
• Demonstrate genuine passion and care for patients and uphold Iovance values in daily individual work performance
• Adhere to Iovance Biotherapeutics’ core values, policies, procedures, and business
• Perform miscellaneous duties as assigned

Qualifications

• Bachelor’s degree or equivalent experience
• 6+ years of relevant healthcare or biopharma experience
• Direct experience with TIL therapy (e.g., Amtagvi) or closely related workflows
• 2+ years of case management or care coordination in oncology
• Ability to manage complex, time-sensitive cases independently
• Strong communication and organizational skills
• Ability to work across matrixed teams

Requirements

• Experience supporting Amtagvi or other cell therapies
• Clinical background (e.g., RN, NP, PA, PharmD, MSW)
• Experience in solid tumor oncology
• Familiarity with manufacturing-dependent therapies
• Experience in patient access and reimbursement
• Experience in regulated environments
• Multilingual skills (e.g., Spanish)

Benefits

• Be available to occasionally travel during the site onboarding process or as needed (<10%)

Physical Demands and Activities Required

• Must be able to remain in a stationary position standing or sitting for prolonged periods of time
• Must be able to move about inside an office and exert up to 10 pounds of force occasionally or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects
• Must have visual acuity to perform activities such as preparing and analyzing data and figures, viewing a computer screen, and extensive reading
• This position requires repetitive motion, substantial movements (motions) of the wrist, hands, and/or fingers
• Must be able to communicate with others to exchange information

Mental

• Clear and conceptual thinking ability
• Excellent judgment, troubleshooting, problem-solving, analysis, and discretion
• Ability to handle work-related stress
• Ability to handle multiple priorities simultaneously
• Ability to meet deadlines

Work Environment

This job operates in a professional workplace or remote office environment and requires standard office equipment and keyboards. Employees who work remotely are expected to maintain their workspace and environment safely and free from safety hazards.

Pay Transparency

The annual base salary we reasonably expect to pay is listed. Individual pay decisions depend on various factors, such as primary work location, complexity and responsibility of the role, job duties/requirements, and relevant education, experience, and skills.

$145,000 — $160,000 USD

Equal Opportunity Employer

Iovance is committed to cultivating and offering a diverse and inclusive work environment. As an equal-opportunity employer, our employees and applicants will be considered without regard to an individual’s race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law.