[Hiring] Case Manager RN-Utilization Review @Northwestern Memorial Healthcare

Role Description

This is a casual (non benefited) position supporting our Case Management UR department at Northwestern Medicine Catherine Gratz Griffin Lake Forest Hospital. This role would be working remotely and would require some weekend coverage.

The Case Manager RN UR/Bed Planner Part Time reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines, and all other regulatory and accreditation standards.

• Determines the most appropriate level of care and admission status and applies approved criteria and guidelines in decision making, as well as managed care rules and practices to ensure a smooth admission experience for patients by coordinating clinical needs with operational processes and insurance benefits.
• Collaborates with the attending physician on appropriate hospital status orders.
• The clinical admission nurse does not provide direct patient care. Chart review is used to assess for appropriate level of care and admission status.
• Assigns patients to the appropriate units based on clinical assessment while balancing the resources of the organization.
• Coordinates with unit charge nurse for bed placement.
• Collaborates with nursing operations leader for throughput issues.
• Serves as an access point resource for physicians, staff, and patients.
• Responds to and assigns all bed request and transfer orders in the electronic medical record.
• Documents unusual occurrences and patient relations issues; makes appropriate referrals to risk management, infection control and quality departments.
• Evaluates and analyzes quality/utilization cases, admission/discharge criteria, observation/1-day stays, readmits in 30 days, Medicare, and diagnosis related criteria.
• Consults with physicians in assigning admission level of care status.
• Stays up to date on Medicare rules and regulations for hospital admission status.
• Performs medical record review to assess for appropriateness of admissions and works with the Emergency Room and attending physicians to divert unnecessary admissions.
• Monitors and documents avoidable days and recommends change in services or processes.
• Responds to requests by the denials management RN for appeal assistance.
• Utilizes appropriate downtown procedures for bed placement when applicable.
• Assists with data collection and reporting for throughput and bed placement.
• Performs chart audits as requested by manager/director.

Qualifications

• Registered Nursing license issued by the State of Illinois.
• Bachelor of Science Nursing.
• At least two to five years patient care experience in a hospital setting.
• Able to multitask quickly, and process multi factorial stimulation accurately.
• Critical thinking skills, decisive judgment, and the ability to work with minimum supervision.
• Experience in admissions, utilization review activities, discharge planning, and/or case management.

Requirements

• Utilization Review experience (Preferred).
• Master of Science Nursing (Preferred).
• Membership in Professional Nursing Organization (Preferred).
• Certification in Case Management (ACM) (Preferred).

Benefits

• We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events.
• Sign-on Bonus Eligibility (if sign-on bonus offered for position): Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.