[Hiring] Case Manager - Registered Nurse @CVS Health

Role Description

We are seeking an experienced Registered Nurse (RN) Case Manager to join our growing team in a fully remote role. In this position, you will partner with members, providers, and care teams to assess needs, coordinate care, reduce health risks, and improve overall wellness through proactive case management.

• Assess, plan, implement, and coordinate care for members telephonically and/or virtually
• Develop individualized care plans and wellness strategies
• Identify clinical and social barriers to health outcomes
• Connect members with available programs, benefits, and community resources
• Apply clinical judgment to manage complex health conditions and reduce risk factors
• Engage members through strong communication and motivational interviewing techniques

This job will require time in a queue-like setting.

Qualifications

• Active, unrestricted RN license in your state of residence
• Willingness to obtain additional state licenses (company-paid)
• 3+ years of acute care RN experience (medical, surgical, specialty, ICU, pediatrics, discharge planning, or case management)
• Comfortable working with multiple computer applications and monitors
• Associate Degree in nursing

Requirements

• Compact RN license (preferred)
• BSN (preferred)
• 1+ year of case management experience (preferred)
• Certified Case Manager (CCM) certification (preferred)
• Strong customer service and member engagement skills (preferred)
• Excellent phone-based communication skills (preferred)
• Prefer candidates living in MST or PST.

Benefits

• 100% remote position
• Open to candidates nationwide
• Company-paid additional state licensure
• Opportunity to improve lives through care coordination and advocacy
• Collaborative, mission-driven healthcare environment

Work from Home Requirements

• Direct/hardwired internet connection to a modem/router within 7 feet of your computer with a minimum download speed of 25 mbs and 3 mbs upload. WiFi and satellite internet are not permitted.
• A quiet, secure, and private designated home virtual work location, compliant with CVS Health and HIPAA guidelines.
• Work-from-Home colleagues are required to work within the state and city where they have confirmed they currently live.
• The company will provide equipment (keyboard, monitor, computer, headset, etc.).
• All new hires should provide their own workspace furniture (desk or standing desk).
• If hired, you will commit to obtaining required internet speeds and adhere to all Work From Home requirements.

Technical and Logistical Requirements

• Comfortable setting up and using multiple monitors and navigating multiple applications simultaneously.
• Ability to communicate on digital channels such as email, calendar invites, Teams messaging, and virtual meetings.
• Experience with Microsoft Office 365 (Teams, Outlook, Word, Excel, PowerPoint) applications or similar (Google Workspace).
• Ability to log in to secure systems (e.g., VPN, EHR portal) and manage strong passwords.
• Ability to resolve common technical issues independently.
• Openness to learning new skills in the future as the workplace environment evolves.

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is: $32.01 - $68.55. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.

Company Description

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.